Hotel Montreal

Unclaimed

We stayed Dec 13/14, 2024. Great Hotel for our first nights in New Zealand. The service was excellent and they provided a dinner even though we were arrived just as the kitchen closed. Breakfasts were varied and very well prepared. Our room was spacious and well appointed. The bed was very comfortable. Nothing else to say!

Loved our stay here! Friendly and informative staff, great room (we were luckily upgraded to a suite) and the cooked breakfast was delicious! Seemed like many locals go to the bar/restaurant for drinks/dinner which is a good sign in my opinion. Would definitely stay here again!

Fabulous best ever stay at the Montreal. Family run business - great attention to the details. Service welcome exceptional. Staff are amazing. Massive rooms with balcony. The restaurant dinner was really amazing well worth it. Definitely return - going to be my go to for business stay in CHC. Thanks a lot!

The next morning: I’m updating my review after becoming warm and falling asleep and feeling rested. The room warmed up around 11 pm between the 2 space heaters so I did fall asleep. The King beds are huge and comfortable. They are moving me today to a different room and they are giving us a complimentary dinner which is very nice especially as I didn’t expect it and only just wanted a room switch. The manager did send a nice long email apologizing which was kind. Rooms: they are spacious. We are in a junior suite. I actually did one superior room and one junior suite and they upgraded us for free to two junior suites at the time I reserved. They have balcony’s and large windows. You get a view of the street but I feel like most hotels in Christchurch will just give you a street view. I didn’t think the road noise was bad for a Thursday night. I’ve been told they are getting new chairs. The chairs look fine to me but I suppose they are upgrading. There are scratches on the tables but most hotels do have scratches and stains from daily use. They had a couple of pieces of chocolates and they are good. Restaurant: 5 star restaurant! Truly wonderful from the taste alone. This is probably the best part of the hotel. The food is absolutely delicious. Last night we ordered the Mediterranean flat bread, the burrrata with basil ice cream, and the fries. They were all delicious. The basil ice cream was unique and amazing. They also made up cocktails for us which were delicious. This morning we had breakfast. I got the avocado on croissant which was so good. The croissant is perfectly made. The portions of everything are huge (large by American standards). I would come to this restaurant for breakfast, lunch and dinner just to try out the different things on the menu. They have a large outside dining area with heating and last night people were in there and appeared comfortable. Location: it’s near the botanical gardens and the tram stop. Farther away from the Riverside market but you can take the tram there or uber. Anyway, I’m very pleased this morning. I will keep updating during my stay. I probably will change it to 5 stars. Night I checked in: I’m currently staying here and while I normally wouldn’t review a hotel until I’m fully out, I’m extremely cold and extremely frustrated. I booked 2 rooms. One room is fine. The other room (room 304) has no heating. While online on their website they do have other rooms available they have told me they don’t have other rooms to switch me into. I am currently in a cold bed in my jeans and a thermal shirt and I will probably put my socks back on. I’m thinking of wearing my gloves. I will not take a shower even though I just had a 10 hr tour today. They gave me 2 space heaters (and initially just wanted to give me one but I asked for a second one) and the space heaters are completely inadequate. The room is still cold. The heaters blow heat straight up rather than having a fan that blows the heat to you. I have stayed at more comfortable two star motels in villages. The reception person is kind but keeps saying the manager will help tomorrow. I don’t know if he can’t access the manager now or is not getting a response. It’s 3-4 hrs after checking in and I am not at all remotely comfortable. The sheets and pillows are still cold. Furthermore they literally do not have usb ports. All they have to do is buy 5-10 dollar charging stations with usb ports to fix this issue. They can’t use the excuse of “the building is old.” They give you a charger to use but then you have to make sure the connectors work for your phone. There are stains on the carpet and furniture. This is a 3 star hotel with “pretty rooms” with old furniture and 2 star management. I will not stay here again. Many of the the reviews are for the restaurant or just random comments (like Alan saying he didn’t stay at the hotel, just picked people up from in front of the hotel)- which may not be the hotel’s fault. Also lots of reviews from local guides which is odd.

Fantastic. We arranged a set menu "trust the chef" for a group dinner and were amazed at the quality of food and staff. Can't wait to go back..!