Eq Kuala Lumpur

Unclaimed

We stayed for 3 nights at EQ for Zhou Shen's concert which happened on Sat 12 April. EQ is centrally located. We could walk to all the popular spots like KLCC, Bukit Bintang, Pavillion and Fahrenheit for food, shopping, massages, hair / nail salons, etc. What won our hearts is the top-notch service from all the staff. From Sam and Naim at the hotel lobby, to the chef who prepares our eggs at the breakfast buffet and Sufi and the rest of his team at the front desk. They were all personable and attentive, smiling, greeting and chatting with us each time we met. The high standard of care from each and every staff is really commendable. We stayed in a twin room without view of KlCC but the KL skyline is still colourful and impressive from our 46th floor room. The room itself is spacious, beds comfortable, bathroom large with bathtub and shower and a separate toilet. Everything in the minibar is complimentary and replenished daily. The gym is large with lots of machines, the pool has great views as well. When we come back to KL, we will definitely stay at EQ again. The people at EQ made KL so memorable. If I have to nitpick, I'll suggest changing the shampoo and conditioner as the shampoo is drying and the conditioner not creamy enuf to disentangle my hair. :)

I recently spent 4 nights at EQ on route to Singapore and was very impressed by this hotel. This is one of the nicest hotels I've ever stayed in. My room on the 48th floor was the Deluxe King Twin Tower room with a fantastic view of the Petronas Towers. The service all around was outstanding. From the staff at reception, who remembered my name, to the staff at the breakfast buffet, to the very attentive housekeeping staff, the service was excellent. The room was luxurious and had more bathroom amenities than I've ever seen in a hotel! One has an unobstructed Twin Tower view from anywhere in the room, including the window next to the tub. During my stay, I had an excellent Balinese massage at the Spa with Fify. Her service, as well as the entire spa was top-notch. The breakfast buffet had lots of choices between Malaysian, Asian and Western dishes. The hotel was only a block from the SkyBridge, which was more comprehensive than I expected, and can connect you to multiple malls, MRT/monorail stations, Bukit Bintang and the Petronas Towers. At check out, the hotel arranged for early morning transportation to KL Sentral for me by contacting Grab and negotiating the price with the driver in advance, since I was unable to use the Grab App on my phone. This was very helpful in the early hours of a travel day. I will definitely stay at EQ again.

Great hotel with excellent service. Seems like it was torn down and rebuilt. My room was lovely; big and comfortable. I love the open concept bathroom, with optional curtains for privacy. The breakfast buffet was excellent with many choices. The pool was nice too. The only thing is, since it's located along Jalan Sultan Ismail, traffic can be congested.

I didn’t get to stay here because it was fully booked, but I was still really impressed! The hotel looks amazing, stylish, clean, and has a great atmosphere. Even though I wasn’t checked in, the staff were super friendly and professional, which really stood out. The location is super central, and parking was surprisingly easy just RM5 per hour, which is pretty reasonable for the area. I had a quick look around the lobby and public areas, and everything was top-notch. I totally get why it’s so popular. Definitely booking ahead next time I’m in KL!

Absolutely incredible. The hotel was immaculate. The staff were superb. The rooms were spacious, shower great, TV, bed, mirrors in room (for the romantic couples out there, use your imagination...) The concierge was fantastic. I was able to arrange a special birthday decoration package at the last minute for my wife. It was beautiful. The Sky51 bar and Blue have breathtaking views and service. Walking distance to multiple other restaurants/bars as well. Rooftop infinity pool were spectacular. Wifi was good. Everything was top notch. One of the finest hotel stays I've ever had.