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Brown Thomas Dublin, Grafton Street, Dublin 2, Ireland
Had the best experience in this Hermes store, Juliana was amazing, very helpful and so kind. I was so lucky I was able to get what I was looking for as it was the last piece in stock! Cannot recommend enough!
Came here for a bag, came out with Oran sandals. I was also checking out their bouncing shoes but they didn't have the size and color that I wanted. No bags available. This was on New Year Day. I guess all their stocks are gone. Unfortunately, I only have 2 days in Dublin so I can't come back after a week to check. My SA name is Juliana. She is very nice and accommodating. I give her a 5 star for customer service.
I wanted to take a moment to thank Enver for providing exceptional customer service during my recent visit to the Hermes store. From start to finish, he made my experience truly enjoyable and stress-free. Enver was warm, welcoming and incredibly knowledgeable about the products. He took the time to understand my preferences and offered insightful recommendations without any pressure, which made all the difference. I truly appreciate his professionalism and will definitely return in the future. Thank you again for making my shopping experience at Hermes so memorable!









