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The Coffee Bean & Tea Leaf Pte Ltd.

Coffeehouse chain serving a variety of beverages including its signature ice-blended options.

Halal certified

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The Coffee Bean and Tea Leaf - Kallang Wave Mall

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https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VMdXMyNUtDd2NfMGJ3EAE&d=17924085&t=1

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What a lovely cuppa! Looks god and taste good too! CB is always one of my fav go-to cafes!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTURvcGR6VTFBRRAB&d=17924085&t=1

places/ChIJrdvu8EsY2jERiqQpL9H-uow/reviews/ChdDSUhNMG9nS0VJQ0FnTURvcGR6VTFBRRAB

Customer Feedback for Coffee Bean & Tea Leaf – Kallang Wave Mall Outlet

I would like to express my heartfelt appreciation for the exceptional service provided by Raja and the team at CBTL Kallang Wave Mall.

After attending a concert yesterday, I placed a Grab pick-up order intending to dine in, to skip the long queues at the counter. When I approached Raja to request if whipped cream could be added to my drink (as Grab orders typically don't include it), he readily agreed without hesitation. I placed my order and returned to my seat to wait.

A short while later, Raja personally came over to check if I had completed my order, and thoughtfully verified the outlet name. It turned out that I had accidentally placed my order at the Stadium Walk outlet instead. Realizing my mistake, I offered to place a new order at the Kallang Wave Mall outlet, understanding it was my error. However, Raja immediately reassured me that there was no need — he would personally prepare my drink and contact the Stadium Walk outlet to explain the situation.

Thanks to Raja’s initiative, patience, and customer-first attitude, my drink was prepared perfectly, and I was able to enjoy it without any hassle. I am deeply grateful to Raja, the Kallang Wave Mall team, and also the Stadium Walk outlet for their understanding and kindness.

This experience truly reflects the outstanding service spirit at Coffee Bean. Thank you once again for making my evening even better!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUM5dS1fMmtRRRAB&d=17924085&t=1

places/ChIJrdvu8EsY2jERiqQpL9H-uow/reviews/ChdDSUhNMG9nS0VJQ0FnSUM5dS1fMmtRRRAB

Bad and very slow service. Staff talking and laughing. One taking order but no one was preparing food/drinks. I ordered a muffin and ice latte but it took about 20 minutes to prepare. They were not even preparing until we asked. They didn’t even bother looking at their order display screen. Three staff and not many customer but still very slow. The worst outlet ever.

Muffin was moist but not as nicely toasted as other stores.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURWLWZXcWNBEAE&d=17924085&t=1

places/ChIJrdvu8EsY2jERiqQpL9H-uow/reviews/ChZDSUhNMG9nS0VJQ0FnSURWLWZXcWNBEAE

Pretty empty throughout the day on weekdays, I worked here in the morning for a few days cos I had an appointment nearby for the week.

Nice chill ambience, only 1 power plug unfortunately but since it was empty I managed to use it.

Food is the usual coffee bean standard. Comfort food but nothing to write home about. I like it though! Overall a pleasant experience.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJNkd5NmE2NXJUdlNREAE&d=17924085&t=1

places/ChIJrdvu8EsY2jERiqQpL9H-uow/reviews/ChZDSUhNMG9nS0VJNkd5NmE2NXJUdlNREAE

Didn't manage to get her name, but she is very kind to my 2 boys. Helping them in ways we never expected n going the extra miles. Thank you so much for your kindness. It really brightened our day.

The Coffee Bean & Tea Leaf, Kallang Wave Mall
Unclaimed

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The Coffee Bean & Tea Leaf, Kallang Wave MallUnclaimed