The Tokyo Station Hotel

Unclaimed

The hotel is absolutely beautiful. Extremely clean, spotless inside and out. Very upscale and nice aesthetics. The hotel itself is picture perfect. Rooms are extremely clean. Staff here are bar none some of the best at any hotel I’ve been. The hotel will go out of their way to help you. All of the staff here speak English very well. Breakfast is great and extremely well done, with both large selection of Japanese breakfast and more Western/ European breakfast offerings. The hotel itself is right in the center of everything, as you can easily reach any subway or train within minutes, and is right on top of the main underground mall areas for food and shopping. You can see the Imperial palace right across from the hotel and within walking distance. This is one of the very best hotel experiences I’ve had and highly recommend staying here.

I don’t think a location can really get more convenient than this. You can walk right downstairs and be in Tokyo station. The room was spectacular. There was a second bathroom up the stairs which was so nice and convenient. The room service food was, for the most part, wonderful. All of the provided amenities and items provided were very useful and appreciated. The setup was my favorite part of the room. It was nice to have a separate living area and bedroom area so eating and all wouldn’t make a mess.

Absolutely gorgeous hotel! I’m sad we didn’t find this place before our trip ended but grateful we were able to experience a stay overnight before flying out. The staff is incredible and very helpful. The hotel itself is outrageously beautiful and rooms are very comfortable with a more western feel meaning it’s larger with a big bed and the inside of the room is English user friendly. The only minor negative to our stay was the breakfast. We showed up at 9AM and a majority of the food was gone like pastries, sandwiches, breads, rice, etc… we stayed for about 45 mins but ultimately I left hungry as they weren’t restocked. Also, I wish they separated their fruit cups as I was allergic to 2 of the fruits inside the cup and couldn’t partake. I definitely wish it was separate so people could make their own fruit cups because it looked delicious. Overall, I would 10/10 recommend this hotel though to anyone thinking about a hotel in Tokyo. The location being next to the main station is perfect and you don’t hear the hustle of commuters or trains. Did I mention how beautiful this hotel is ;) Honestly, it’s easily the most beautifully kept and clean places I’ve seen. Also staff was beyond helpful to take our luggage and coordinate a taxi for us only to then see us off properly. 100/10 service in this place!

They have a meet and greet service, which is great. We took the train from Osaka, and the hotel bell ladies met us at the train station. Also, when we left Tokyo, they escorted us to the train. The location of the hotel is super. The room was excellent. My only criticism was the breakfast. We stayed at the Courtyard by Marriott in Osaka, and the Marriott's breakfast was better. The Marriott had better omelets, better smoothies, better chocolate croissants, etc. Nonetheless I would stay here again.

The Tokyo Station Hotel was an incredible stay. It’s surprisingly quiet for a boutique hotel located right inside the station they’ve done an excellent job at keeping the outside noise completely out. The rooms are impressively spacious, especially by Japan’s standards, and every detail feels thoughtfully designed. The breakfast buffet was a real highlight, offering a wide variety of delicious options there’s truly something for everyone. The staff were exceptional: warm, attentive, and always ready to help. It’s definitely worth the stay, and I wouldn’t hesitate to come back again.