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1 W 28th St, New York, NY 10001, United States
Amazing service without pretentious demeanor. Staff had wonderful attention to detail. The hotel is decorated in such a unique way with a beautiful eclectic character. The Portrait Bar is also amazing for drinks and food. Great alcoholic and nonalcoholic options. Location is right next to the subway and central to Manhattan. Did not hear any street noise in our room. Will definitely stay here again on our next visit.
Wow, just wow... The hotel itself is excellent but rarely have I ever experienced the triple threat of hospitality 1) Amex Black level concierge - they got us 3 of hardest reservations (corner store, Carbone, and Polo bar) last second in 1 weekend. 2) Great location with the most helpful, elegant and courteous front desk I've ever seen where our luggage seamlessly disappeared from our hands and was in our rooms before we can blink and again in the house car taking up to the penn station on the way out. Not to mention the early checks in generous upgrades they offer and access to nearby awesome high end fitness health clubs 3) clean, sophisticated rooms with European charm and unique portrait bar room that takes you into a new realm. The breakfast we at Carmelita was so charming and delicious . Honestly even for NYC standards this hotel blows it out of the park and would be worth even double the rates. Thank you to Ben, Jake, Andrea, Jaylin, Justin Yara and Paula for one the best weekends in cities we had in many years.
Loved this hotel! It’s so friendly and welcoming and beautiful to boot! We stayed at both Casa Cipriani and The Fifth Avenue Hotel, and my boyfriend and I both loved the Fifth Avenue Hotel the most. Upon checking in, the receptionist Louis gave us a tour, and you can tell how much he loves the hotel and wants to share how cool it is/its history. The Concierge (Jake?) was also so friendly and got us reservations. It’s a Wes Anderson fever dream with lots of happy people. A++ from me!
A very last minute booking, which turned into the best hotel stay I’ve ever had. The attention to detail was second to none. Every staff member were so polite and helpful. They upgraded me automatically at checkin, then there was an issue with the AC and they immediately upgraded me again. It also smelt divine, they so kindly gifted me their signature candle on check out, which was so appreciated. I couldn’t recommend it enough!









