Botum Palace Hotel

Unclaimed

Super friendly staff. The hotel is clean and welcoming, but be aware that it is situated down an alleyway, just look for the local police post and the alley is right next door. Rooms are certainly adequate, ours had a separate kitchen area. Comfortable beds and all facilities worked. Would stay again. Lots of restaurants in the neighbourhood and a 24 hrs supermarket within 200 meters.

Solid, clean, and affordable hotel in Phnom Penh. The staff are super friendly and helpful. We stayed for 2 nights, and that was perfect. The views of the city are great in the Superior Queen, which had 2 balconies plus a kitchenette. The hotel is walking distance to the monuments, Bassac Lane, and S21. I would stay here again.

Great room in a cute hotel, the staff is really nice and helpful. There’s an elevator. Room is big enough with a very comfortable bed, good AC, nice balcony and the shower had good pressure and temperature control (which is a nice touch in SE Asia). The location is central but the hotel is quiet since it’s in an alley, the only downside is that on one side of the alley is a market so it might not be the cleanest area at night.

Initially a little concerned by the alleyway we walked down when arriving we opened the door to a friendly face in the lobby, which is very pleasantly decorated. We were given room 601 (a superior double). It was extremely comfortable with a nice double bed, a kitchenette, fridge freezer, television, kettle, desk and good AC. The shower was hot and powerful. It was clean too! Also the elevator was very modern. I think this was our favourite hotel in Cambodia even though we were there just one night. It seemed like it would be comfortable to stay for a long time as there were all the necessities.

Botum Palace Hotel in Phnom Penh offers a welcoming stay characterized by exceptional service and a prime location, though the rooms may feel somewhat dated. The hotel's staff are consistently praised for their friendliness and professionalism. Guests have noted the helpfulness of the team, with some mentioning early check-in accommodations and room upgrades upon arrival. The attentive service contributes significantly to a positive guest experience. In summary, Botum Palace Hotel stands out for its excellent service and strategic location. While the rooms may not feature the latest amenities, the hotel's strengths in hospitality and accessibility make it a worthwhile choice for travelers seeking value and convenience in Phnom Penh.