Dorsett Gold Coast

Unclaimed

5 star EVERYTHING! One review I am able to give which is for a hotel absolutely flawless. The staff, friendly, helpful, happy and efficient not to mention extremely accommodating. The rooms, wow! They're massive, very clean, very well set up and we were even left gifts being it was our anniversary. The bathroom was something out of 5 star hotels and the beds super comfy and very big. The balcony was a great size and we had a great view! Room service was extremely cheap and fast and access to all the pools was a very big high point. For the price paid we were definitely not expecting that, 5 star hotel on a 2 star hotel budget, phenomenal 5 stars on every aspect. Thank you so much

Subject: Thank You for a Wonderful Stay I am writing to express my heartfelt gratitude for the exceptional service provided during my recent stay at your hotel. My experience was truly memorable, thanks to the dedication and professionalism of your team. I would like to extend my sincere appreciation to the Reservation Team, Concierge Team, and Housekeeping Team for their outstanding efforts. From the moment I arrived, your staff made me feel welcomed and valued. In particular, I want to highlight the exceptional service provided by a member of your reception team on my first day. Although I didn’t catch her name, her warmth, helpfulness, and patience stood out. She was incredibly kind and went above and beyond to assist me with my questions over the next two days, always with a smile. Her support made a significant difference in my stay, and I truly appreciate her efforts. Thank you all for creating such a pleasant and enjoyable experience. I look forward to staying with you again in the future.

We had a wonderful 2 night stay at the Dorset. We booked on the executive floor so we had access to the executive lounge. They provided breakfast and canapés with great drinks. Rooms were quite spacious and the bathroom was luxurious. Parking was $20 a day and you could come and go. We will definitely be back.

We had a great stay. The hotel location was within easy walking distance to a wide variety of restaurants and the beach, however we didn't really need to leave as everything we wanted could be found within the complex. The bed was comfortable and we had a impressive view from our room. We will happily stay here again.

We were very happy with our stay, room was beautiful warm and comfortable, the bottom of the shower had a bit of mould and the fridge was not cold even after we adjusted the temperature. The girl who clean our room was lovely and receptionists were more than happy to help us and made us feel welcome. Jin Cafe had lovely food and coffee but did not accept cash that was disappointing.