Hotel Universal Port

Unclaimed

Wonderful staff . First day we took ferry to Osaka aquarium - jetty behind the hotel. Must see. Amazing high quality buffet breakfast too . After check out staff helped us book our taxi ( we had 4 large bags). Super courteous. I will definitely stay again. Walking distance to universal studios. Nothing to complain about.

Staff are nice, eager to service since we step down from our car. Check in process is easy and have well mange on baggage storage when we do early check in, Once we back to the room after check in time every bags are in the exact room we sleep for( we book 2 room for 4 people and the bag are in the right room!!!!)(guess they check on airline bag track) breakfast is Japanese style which some choice of western food. I do love fresh orange juice(as is made as we want). 5 mins walk to the park and same to the train station. Room is big compare to another japan hotel nearby. No drinking water provide in the room but have water machine next to the elevator together with ice machine.

Great hotel in a premium location! Close to the train station and in front of Osaka Universal Studios. Rooms are big and washrooms are clean and big. Breakfast buffet is included and it was excellent with a great variety of dishes. Service was awesome and very attentive to our needs. I would highly recommended it if you would like to visit Osaka, the World Expo 2025 or Universal Studios.

We spent three nights at Hotel Universal Port, primarily because our child wanted to visit Universal Studios Japan—especially Super Nintendo World. Since we didn’t purchase Express Passes, we wanted a hotel close enough to get to the park early and beat the crowd. Staying here turned out to be a smart decision. The hotel is just a 5-minute walk from the Universal Studios front gate, which made it very convenient—especially with young kids. Although the park opens at 8:00 AM, people begin lining up from 6:00 AM. Being nearby allowed us to leave around 6:30 AM on all three days and easily access Nintendo World each time without major hassle. Room-wise, we stayed on a higher floor with a view of the lake and overpass. The moonlight reflecting on the water offered a calm and scenic atmosphere. The hotel is large, quiet, and clearly designed to accommodate Universal Studios visitors. However, I found the service underwhelming. Housekeeping came daily to change sheets and remove trash, but there was little else to speak of. For instance, no complimentary water bottles were provided—you need to purchase them from a nearby convenience store. At over $400 per night, the price is on the higher side and not fully justified by the service level. In short, this hotel is only worth staying at if you’re visiting Universal Studios. For other purposes, I’d suggest staying elsewhere to save money.