Best Western Premier Empire State Hotel

Unclaimed

Great Stay! Clean, Convenient, and Good Service I had a wonderful stay at this hotel! The rooms were spotless, well-maintained, and had everything I needed for a comfortable stay. The housekeeping staff did an excellent job keeping everything clean and tidy. The location was perfect—close to major attractions, restaurants, and public transportation, making it easy to explore the area without any hassle. Despite being in a central location, the hotel was quiet and provided a relaxing atmosphere. What really made the stay special was the staff. They were incredibly friendly, always greeting guests with a smile and willing to help with anything. Overall, this hotel is a fantastic choice for anyone looking for a clean, well-located, and budget-friendly place to stay with exceptional service. I would definitely stay here again!

Very convenient location in the center of midtown but on a quieter street so we slept well. Rooms were compact as you'd expect in Manhattan though actually roomy enough and quite comfortable for our group. Black out curtains were excellent after late nights out. The staff were very kind. I would stay here again.

We stayed here for 4 nights and absolutely loved it. The location is perfect—just a short walk to the Empire State Building and close to everything, yet surprisingly quiet at night, which made for restful sleep. Our room had a great view, and everything was clean, modern, and well-equipped. The bed was big and very comfortable, and the TV was large too—perfect for relaxing after a long day. We really appreciated the thoughtful amenities, including the microwave and ice dispenser conveniently located in the basement. The hotel staff were friendly, helpful, and made our stay even more enjoyable. Overall, we had a wonderful experience and wouldn’t hesitate to stay here again. Highly recommended!

We had a wonderful stay at the Best Western Premier Empire State Hotel during our trip to New York! We stayed for a few nights and were genuinely impressed by how friendly, accommodating, and attentive all the staff members were. From check-in to check-out, everything went smoothly and effortlessly. The room was clean and cozy — the bed was incredibly soft and comfortable, making it easy to relax after a long day exploring the city. The bathroom was spotless and fully stocked with essentials. The TV was large with great channel selections, and the view from our room, especially during sunset, was simply stunning! A special shoutout to the front desk staff who went above and beyond — she even called our next hotel (which was quite far away) to check if we could store our luggage there, saving us a lot of time and hassle. Just to share a little story: we were traveling with two checked bags, one carry-on, and a backpack. When we arrived at our next hotel, I realized I had accidentally left the carry-on at Best Western. We immediately called them, and they answered right away. They asked a few verification questions before confirming they had found our bag — which really showed how much they care about their guests and security. A huge thank you to Karla, who made sure our luggage was returned safely and to the right person. Her attention to detail and professionalism were truly appreciated! Thank you to everyone at Best Western Premier Empire State Hotel for making our NYC trip unforgettable. We’ll definitely be back and will recommend this hotel to friends and family!

I have thoroughly enjoyed my stay here, the staff are all so friendly especially khaoula, shriya and Christina they made me feel so welcomed and helped my confidence for my first trip alone. The rooms are small but super clean and the bed was extremely comfortable. You do hear the usual hotel noise but that's every hotel. I was lucky to have a view of the empire State building from my room which was great. I honestly do not have a bad word to say and will hopefully be returning soon!