We are committed to protecting the privacy and accuracy of your personally identifiable information to a reasonable extent possible, subject to provisions of the law. Other than as required by laws that guarantee public access to certain types of information, or in response to subpoenas or other legal instruments that authorize disclosure, personally identifiable information is not disclosed without your express consent. For avoidance of doubt, the use of the Properties shall constitute your express consent.
Compliance with the Law
We are committed to ensuring compliance with the applicable privacy laws, in particular the Personal Data Protection Act 2012 (No. 26 of 2012). You can find a copy of the Act at http://statutes.agc.gov.sg.
Personal Data Protection Act Statement
The main purposes for which your personal data is collected, used or disclosed by us, its related entities and our service providers in Singapore include providing you with information relating to our latest news and updates including but not limited to commercial and technology updates, events, promotions and third party tie-ups and partnerships. More specifically, we use your personal data for the following purposes:
- Electronic direct mail (either by us or a commercial third party);
- Planning and execution of any event marketing campaigns;
- Marketing updates on any events organized by us.
In addition, if you have registered your telephone number with the national Do Not Call (DNC) registry, we will not send you promotional and marketing messages via your telephone number unless you have provided us consent to do so.
Personal Data Protection Officer at the following addresses:
Name: [Melvin Goh]
Email : [firstname.lastname@example.org]
Postal Address: [5001 Beach Road, Golden Mile Complex, #03-65, Singapore 199588]
Telephone Number : [+65 6291 4035]
Company details: Hello Travel Pte. Ltd (UEN 201536273E)
For more information about PDPA generally, please visit the Personal Data Protection Commission’s Properties at http://www.pdpc.gov.sg.
Information Collection and Use
Categories of personally identifiable information collected by us include all details submitted through the Properties or at our events. The submission of such information through us shall mean that consent has been given under Sections 13, 14 and/or 15 of the Personal Data Protection Act 2012. The secondary purpose is for us to serve you the most relevant advertisements according to your profile and needs.
We and/or our commercial partners may use your personally identifiable information to contact you for the purposes of marketing and customer service support.
All information and documents transmitted via us will be protected and secured in the most reasonable and secure method available.
Additionally, the Web server hosting this service collects, at least temporarily, the following information: Internet Protocol (IP) address of device being used; Web pages requested; referring Web page; browser used; date and time. This information is collected to monitor the use of us. We may use IP-address and device information and anonymous-browser history to report information about site accesses and for profiling purposes. This information is generally used to improve our application presentation and utilization. We also may use IP address information for troubleshooting purposes.
Disclosure of Collected Information
Other than as set out in this policy, we will not disclose or share, without your express consent, personally identifiable information, except for certain explicit circumstances in which disclosure may be required by law. Your personally identifiable information will not be distributed or sold to third-party organizations.
Links to Other Sites or Applications
You may encounter links to other Web sites or applications of organizations not directly affiliated with us. Please be aware that we are not responsible for the information practices of external organizations. We recommend you review the privacy statements of each external Web site or application that collects personal information.
We may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use us. Cookies can also help customize us for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Data Security, Retention etc
Changes to Policy
Contact / Enquiry / Data Amendment
If you would like to access your personal data that is retained by us or amend any personal data, please feel free to contact us via email at [email@example.com].