Raffles Hospital

Unclaimed

Had a routine check up and eventually ended up having a surgery (my first surgery in my life) at Raffles Hospital. Admitted at the hospital at around 11am on a Wednesday. The business center on the 8th floor processed some paper work and I was taken to a room by a nurse sister Cindy. Nurse Cindy would check all my vitals, explained to me what to be expected and etc. All the nurses at the ward and operating theater were very kind and attentive. A big shout out to my most loved Dr. Thong, and the anesthesiologist Dr Nelson Chua who chatted with me about nasi lemak, before I was put under general anesthesia. Throughout my stay, the nurses were all highly attentive and took very good care of me. The food menu was extensive and the Japanese selection was really good. I had a review a day after my surgery, was scheduled another post-op session and was discharged. I hope everyone will be in good health, but when the time comes and we need to seek medical service, l will highly recommend Raffles Hospital :) PS. About 2 weeks after my surgery, I had to go to the acute and emergency at the hospital. I had a fall and fractured my big toes :( Staffs and Dr Connie Lo were really nice.

Amazing crew, great care, rooms are so clean. I’m very sensitive and quite meticulous about where I sleep and all but they made my stay very smooth. Doctors are awesome. Nurses are very attentive and they deeply care which you can easily feel… Overall it’s a wonderful hospital

I gave birth at Raffles Hospital on May 7th. All of the staff were incredibly kind and attentive, making my hospital stay a truly wonderful experience. In particular, SSN Nicole and SN Kiranjit, who took care of me from my first night through delivery and after, were outstanding. They eased my nerves when I was anxious upon admission and made me feel very reassured. They also explained my current situation and what to expect next, which helped me prepare mentally. During childbirth, their words were a tremendous support. After giving birth, I struggled with breastfeeding, but they listened to my concerns and, thanks to their thoughtful care, I was able to get proper rest. Their nursing was not only knowledgeable and skillful, but also truly compassionate. Dr. Chow was also very thorough and always offered reassuring words. This was the first time I received such careful examinations-he is truly a wonderful doctor. If I have another chance, I would definitely want to give birth again with Dr. Chow and the Raffles team. I have never been to a hospital where every staff member was so wonderful. I am deeply moved. My family loves Raffles Hospital. I recommend it 100%.

I would like to express my sincere appreciation for the outstanding service I recently received at your hospital. Due to an urgent request from my surgeon in Malaysia, I had to undergo an immediate blood test. After approaching several clinics, I was told that most samples would be sent to external laboratories, which would take considerable time. Fortunately, one of your Raffles clinics recommended that I visit Raffles Hospital directly. Initially, I was worried that the process at the hospital would be complicated or that I would have to wait for a long time. However, from the moment I arrived, the entire experience was seamless and reassuring. Every staff member I encountered—from the registration counter to the doctor consultation, and finally to the phlebotomy nurse—was efficient, genuine, and helpful. At no point did I feel lost or uncertain. I would like to give special thanks to Thom, the nurse who performed my blood draw. He noticed that I was nervous about the procedure and made every effort to keep me calm. His technique was excellent; the process was almost painless, and I truly appreciated his kindness and professionalism. Although there was an additional urgent processing fee of $50 (total $291), I found the service to be swift, smooth, and entirely worth it. Thanks to your team’s efficiency, I was able to resolve a pressing issue quickly. Once again, thank you very much to everyone at Raffles Hospital for your dedication and exceptional care.