Universal Store

Unclaimed

Outstanding customer service! I made a mistake buying a product to pick up in a store in the other side of Australia. I sent an email straight away, explaining the situation. In less than 12h they cancelled my purchase and refunded my money. No fuss. Just straight forward. Amazing! Thank you.

We came in the store and got a great welcome from Luciana great client service and great personality would love to come again and be welcomed that well.

An amazing experience! Went in for a few staple pieces and the worker Natalie really gave me a personal shopping experience, she understood exactly what I was wanting and we pulled together some amazing fits styled well with some accessories! Overall experience was exceptional - the best I’ve ever had!