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Tokyo Shokudo

Halal certified

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https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTURJcmEyUGZ3EAE&d=17924085&t=1

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The restaurant looks not very clean. The wall is full of mould.
Service is slow and random. I ordered 2 pax bundle meal, and the first thing they served before the main dish is ice-cream and drink. My kid had to wait for almost 30min to get the Epi fry don served. Overall, food is just ok ok.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURmLVl6QTZ3RRAB&d=17924085&t=1

places/ChIJW9EYHoY92jERWTLShRWBe-I/reviews/ChdDSUhNMG9nS0VJQ0FnSURmLVl6QTZ3RRAB

Visited during lunchtime and to our dismay, the food did not look like what it does in the menu. Ordered the chicken cha shu tom yam ramen lunch set. For comparison, the left is what was displayed in the menu while the right is what we received. Just one singular piece of chicken is pathetic, let alone half an egg. The picture from the menu shows (at least) 2 pieces of chicken and a full egg. For the price points this is just unreasonable. Utterly disappointed. Not to mention how the staff also slipped and dropped the bowl of ramen on the table, which splashed on my friend to which the staff muttered “sorry”, and quickly walked away. Not sure why the service staff here are so stuck up. The lack of professionalism is bizarre. Not returning again.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURid3NUZTlRRRAB&d=17924085&t=1

places/ChIJW9EYHoY92jERWTLShRWBe-I/reviews/ChdDSUhNMG9nS0VJQ0FnSURid3NUZTlRRRAB

Incredibly rude staff, especially the lady cashier. Visited on 13 July, evening time. Despite being right at the entrance to wait to be seated, the 2 staff at the payment counter (literally just a metre away) did not see us and we had to get their attention. We were seated, menu and ordering of food was done via scanning of QR code. The only service we received despite paying for service charge is just our food being sent to our table. For payment you have to go to the counter and pass your table receipt. But the cashier was already giving attitude then like the want to fight kind of face ?  Subsequently made payment and received my receipt. Noticed a double entry, hence I asked to clarify it. She didn't even look at it and quickly said "it's already void" - which firstly how is anyone going to know if it's void given there was no strike out, and secondly why is it even in the receipt if it's already void. So I said "Oh so then the price is xxx right?", only to be given a retort of "You can count yourself if you don't believe", all the while she is not looking at me and busy doing other things (there was no line at payment counter). What a joke ? unfortunately the food did not make up for the rude service and it was certainly not worth the price or added service charge. The egg in the ramen was salty, you can prepare it better at home. Salad was just lettuce and corn with what tasted like the Kewpie roasted sesame sauce. Pepper Lunch is a definitely much better option ? should have listened to all the bad reviews instead of wasting my money here!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTUNvMDk3Y1pnEAE&d=17924085&t=1

places/ChIJW9EYHoY92jERWTLShRWBe-I/reviews/ChZDSUhNMG9nS0VJQ0FnTUNvMDk3Y1pnEAE

The newly appointed assistant manager is highly pro active in her work and also a hard working one. as for the manager in charge zai is very on the ball in his work and ensuring all of the customers get their order and also he is fast and efficient.
At some point there was this waiter name David was also there but he disappeared from the outlet. He is fast and efficient but I assume that he will be working elsewhere or changing to part time again as he thinks that he isn’t getting enough credit for doing so many things which I don’t know of. overall their service is top notch.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUN2anQtNVpREAE&d=17924085&t=1

places/ChIJW9EYHoY92jERWTLShRWBe-I/reviews/ChZDSUhNMG9nS0VJQ0FnSUN2anQtNVpREAE

Best ramen I’ve ever had! The broth was rich, the portion generous, and every bite was perfection. Can’t wait to come back and try more!

Tokyo Shokudo, Tampines Mall
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Tokyo Shokudo, Tampines MallUnclaimed