Wyndham Hotel Surfers Paradise

Unclaimed

The 4pm check in was an initial turn off, however the sweet and proficient young lady that checked us in, diffused the frustration. (The weather was horrendous, bucketing down so we couldn't go anywhere and were already on the Coast. The hotels website said 2pm check in)

We had a wonderful stay, 3 day stay, apart from not being able to check in till 4pm, our apartment exceeded our expectations. 3 of us adults traveled and we couldn't find fault. Wonderful amenities, food & friendly , would definitely stay again .

I was a bit nervous about what to expect after reading the mixed reviews, but my experience was positive. Service at check-in and check-out was friendly and efficient. The free car parking in the basement is a huge plus. I had a room on the tenth floor with a view of the hinterland, which in my opinion is a better view than the more expensive rooms that have a limited view of the beach (looking between other buildings). The apartment was much larger than I expected, was clean, comfortable and had everything you could need. The only negatives I could point out were the mattress felt like it might be due for replacement (a bit lacking in support), there were stains on one of the bathroom towels and one of the pillow cases had a couple of small holes in it. The location is fantastic, with some nearby attractions just a short walk away and a tram stop one block away.