Urban H Hotel Penang

Unclaimed

Had an amazing stay at this hotel! Room was clean and comfortable, room service was also top notch. A big thanks to Rasel, was really attentive to all our requests! Would highly recommend this hotel, plus, location is also very strategic.

Stayed in here for 3 nights. Overall is ok. Location is not bad, surrounded by hotels & office but there's only 1 food shop across the hotel. If you want to looking for food you need to walk further. The room was clean but I feel empty, room was long & spacious but only have desk and bed with that spacious room but it's ok as long the Aircon is working properly. The only problem is sound from the aisle, if other guest walking and chat/laugh you can hear them. I don't know which one but I can hear people talking when I'm trying to sleep in night time. Maybe next door. Sometimes you can hear noise like wind blowing from the ceiling. That's all. In the end, as long if it's clean and cozy I don't mind. It's all good.

Good hotel, clean rooms and good service. However, it seems like the management doesn't care for the environment. 5 small plastic bottles were given each day, instead of one big one, or even better, installing a water fountain in the corridor - there's really no need to create that much trash. Moreover, there was no way to signal to housekeeping that we didn't need the towels to be washed every single day : a simple fix would be to not change hanging towels. Small steps lead to big change ?