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Ho chi minh

Polished rooms in an upscale hotel with 5 drinking & dining options, plus an outdoor pool & a spa.

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https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VLX1R1SVh6cThHUTd3RRAB&d=17924085&t=1

places/ChIJmfcfuUYvdTERoM-VKjTQBLA/reviews/ChdDSUhNMG9nS0VLX1R1SVh6cThHUTd3RRAB

The service in this hotel is very attentive. They are very courteous and go out of their way to make your stay comfortable. The view is great and location is as central as it can get. Food is very average at the French restaurant. The long bar doesn’t have air conditioning which can make it quite unpleasant if you go there during the summer like we did. The rooms had a musty smell which was very unpleasant. Also the decor in the room is quite jarring but this is something I should have paid more attention to before booking.

https://www.google.com/local/review/rap/report?postId=Ci9DQUlRQUNvZENodHljRjlvT2tOc00yTnRhazg1YUZwM2RrdG9iWEpPVFZscFYxRRAB&d=17924085&t=1

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The Reverie Saigon is a standout luxury hotel in Ho Chi Minh City, delivering an exceptional experience across nearly every aspect.

Location: 10/10 Perfectly situated, the hotel offers two convenient entrances on Dong Khoi and Nguyen Hue Street, placing it in the heart of the city’s vibrant scene. You’re steps away from iconic landmarks, shopping, and dining, making it an ideal base for exploring.

Services: 10/10 The service is nothing short of impeccable. The staff’s attentiveness is unparalleled, with thoughtful touches like twice-daily room make-up, daily refills of the complimentary minibar, and an ice bucket ready upon check-in. Every detail is meticulously handled, creating a seamless and pampered stay.

Room (Corner Grand Deluxe Twin): 10/10 The corner Grand Deluxe Twin room offers breathtaking views, arguably the best in Ho Chi Minh City. Floor-to-ceiling windows showcase the city’s skyline, making it a highlight of the stay. The room itself is spacious, comfortable, and well-appointed.

Amenities: 10/10 The hotel’s amenities are top-tier, from the stunning pool and spa to the diverse dining options. Everything is designed to cater to guests’ needs, ensuring a luxurious and convenient experience.

Design: 8/10 While the hotel’s opulent design exudes grandeur, it may not appeal to everyone. The lavish, ornate style feels a bit heavy for those who prefer modern minimalism. Additionally, some equipment shows signs of age, which slightly detracts from the otherwise flawless experience.

Overall  The Reverie Saigon is a near-perfect luxury hotel, blending prime location, exceptional service, and stunning views with world-class amenities. While the extravagant design and slightly dated equipment might not suit all tastes, it remains a top choice for an unforgettable stay in Ho Chi Minh City. Highly recommended for those seeking indulgence and convenience.

https://www.google.com/local/review/rap/report?postId=Ci9DQUlRQUNvZENodHljRjlvT25KT1lucHNjVWx6UmpOaE0wSlVNMVY2WVVsMExWRRAB&d=17924085&t=1

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A True Gem in the Heart of Saigon – The Reverie Deserves Its “Six-Star” Reputation

During our one-month trip in Saigon, we stayed in several five-star hotels across District 1, each offering their own version of luxury. But The Reverie Saigon truly holds a special place in our hearts. We were exploring different locations and came across this hotel through glowing online reviews calling it a “six-star” property, and we must say, it exceeded our expectations in almost every way.

From the moment we stepped into the grand lobby to our private check-in on the 38th floor, the hospitality was world-class. Every staff member was incredibly polite, attentive, and genuinely caring. We stayed in one of their spacious suites, which came with access to the executive lounge on the 38th floor, a quiet, refined space perfect for relaxing, working, or enjoying a meal in peace.

One of the highlights was the view from our suite, directly overlooking the bustling city and a stretch of the river. The complimentary minibar, the walk-in closets, the spacious living room, and even the pillow menu made our stay extremely comfortable, thoughtful touches that go beyond the standard five-star experience.

We were fortunate enough to witness part of Vietnam’s 50th reunification celebration from above (including part of the drone show and the fireworks) thanks to the hotel’s prime location. However, during this period, the lounge became a bit too crowded, with many local guests from the north. Unfortunately, this led to a less luxurious experience: noise, children running around, and guests not respecting the dress code. It briefly affected the overall ambiance of the lounge, which is normally very serene and exclusive.

Despite that, the hotel handled every concern with grace. We had an issue with the room temperature on our first night, and staff addressed it immediately. The next day, we were upgraded to an executive suite, yet another example of their commitment to guest satisfaction.

The service details were impeccable: nightly turndown service with chocolates, afternoon English high tea, cocktail hour, and a combination of buffet and à la carte breakfast, all included with lounge access. One small thing that amazed us was how housekeeping neatly rolled and tied every single charger cable and hair tools we had scattered around the room. This a level of detail we’ve never experienced elsewhere.

A very special mention to the executive lounge team, especially Viet Anh, the lounge manager, who made us feel so welcome and at home. His team, young, professional, and full of warmth, made every interaction feel personal. We’re incredibly grateful to have met Huy, Nhi, Minh Anh, Quang Anh, Giang, Binh (and more), all of whom provided exceptional service and made our time in the lounge truly memorable.

Even on the day we returned for a second stay at the end of our trip, Viet Anh wasn’t working, but had made arrangements to ensure we received the warmest welcome from the moment we stepped out of our taxi, what a gesture! We’d also like to thank Lam, the friendly and professional bellboy who welcomed us on our first day, and Thê Anh from room service, who ensured every in-room request was handled with efficiency and care.

We remember each of these names fondly, as they all played a part in making The Reverie not just a hotel, but an experience we will never forget.

We’re already dreaming of returning.

Mai & Ngoc

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTURJaElpVEFREAE&d=17924085&t=1

places/ChIJmfcfuUYvdTERoM-VKjTQBLA/reviews/ChZDSUhNMG9nS0VJQ0FnTURJaElpVEFREAE

Our room and breakfast. Food from their restaurants & hotel interior.And a glimpse of the club lounge.
Stunning hotel with top class service.
Our room had amazing views, just watching the traffic was entertaining, weaving in and out and around each other and questioning how they do it with out traffic lights and counting the near misses of potential collisions, it's a case of first in best dressed. And the breakfast was delicious with a buffet and an à la carte menu with plenty of choices. It was our anniversary, they left us chocolates wine and Rose petal filled bath.
I highly recommend this Hotel while in Hoi chi min City.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTUNZN3ZuYUhBEAE&d=17924085&t=1

places/ChIJmfcfuUYvdTERoM-VKjTQBLA/reviews/ChZDSUhNMG9nS0VJQ0FnTUNZN3ZuYUhBEAE

The service here is good—not too much complaints there. However, the biggest issue is the odor in the room. The combination of high moisture and poor ventilation has left a musty smell of mildew and mold in the room. This was inappropriate for my 3 night stay there.  I spoke to someone at the front desk and a dehumidifier was provided to mitigate the bad smell but the persisting odor lingered.  This is definitely a sure sign of much needed maintenance.  I suggest the hotel look into this issue or this problem will only get worse. Overall 4 stars.

The Reverie Saigon
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