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Wheelchair Accessible Parking

Wheelchair Accessible Entrance

Jakarta

Chic all-suite hotel with a refined restaurant, a bar & an outdoor pool, plus free afternoon tea.

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https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTURvellTa1FREAE&d=17924085&t=1

places/ChIJofMrMAX0aS4R1qbyTa-0hlI/reviews/ChZDSUhNMG9nS0VJQ0FnTURvellTa1FREAE

The room was clean and spacious. The amenities in the room was complete and satisfactory. Breakfast spread was a huge spread - so many varieties from different cuisines. The staff were attentive and we are very happy with the service provided by every single one of them!

There are convenience stores and malls nearby. Super convenient! We would definitely come back to this hotel if we go to Jakarta again!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VMLWstTGJVX095VElnEAE&d=17924085&t=1

places/ChIJofMrMAX0aS4R1qbyTa-0hlI/reviews/ChZDSUhNMG9nS0VMLWstTGJVX095VElnEAE

Location-wise, it's very strategic! Close to mall, office and hospital. Facilities are great, however the pool on the weekend is oftenly full of people.

The room is huge and complete with things at home we usually need. The service is awesome. The breakfast is nice, I wish they serve more of favourite meals during breakfast time in the weekend. Overall, such a nice suite if you want to go for staycation with family or friends.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURmMFphTmFBEAE&d=17924085&t=1

places/ChIJofMrMAX0aS4R1qbyTa-0hlI/reviews/ChZDSUhNMG9nS0VJQ0FnSURmMFphTmFBEAE

Except for the room (we took 2-room suite )which was quite dated, I love the place. Breakfast was great with great choices of food.
Just across from the hotel, there is a food court that offers many kind of food. A convenience store is also nearby if we need to buy some snacks, etc.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURmMDdDTlpnEAE&d=17924085&t=1

places/ChIJofMrMAX0aS4R1qbyTa-0hlI/reviews/ChZDSUhNMG9nS0VJQ0FnSURmMDdDTlpnEAE

Had a bad experience while staying there around may 2024. Not by the hotel tho, but from the apartment next to the hotel which i believe have the same management as the hotel. The security that guarding in front of the hotel/apartment harassed me verbally, so there's a taxi (bluebird) queue in front of the hotel, i was about to take my package from gosend, and then this bluebird taxi offering me to take his ride (which i was have no intention to drive anywhere), then suddenly this security said "gak, inimah gojek" while laughing, which translate to "no, this one would take gojek", and the bluebird taxi also laugh, and then when i look at them, they look flabbergasted, and said something like "eh ketauan" which means i noticed how they were laughing at me. I feel so offended at that time, in many way its so rude for a security who like the front man of a hotel said that to me, by the way i was staying with my company for a meeting. At that moment, Maybe he thought i cant afford a bluebird taxi (?) so i immediately warn him, and report this to the hotel authorities. Well, the hotel seems to respond quickly with that, later that night, i believe the hotel manager came to my room and give me complimentary dessert, explain the situation, and  apologize to me. What unfortunate about this situation is, the security who did this, doesn't have the urge to apologize directly to me, or at least tried, and the hotel seems to covered for him by saying he left early. Honestly the hotel is amazing, one of the best room i've had in a hotel. I have to give the star based on what i feel at that time, may this review actually be the evaluation next time, maybe security training, or more so. Thankyou.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTUN3cl9EVjNnRRAB&d=17924085&t=1

places/ChIJofMrMAX0aS4R1qbyTa-0hlI/reviews/ChdDSUhNMG9nS0VJQ0FnTUN3cl9EVjNnRRAB

My parents room are ok but me and my brother's room (the first room) is really hot we decided to move into the different room and it was pretty good, ast for the sevice are pretty bad, my mother once tried to call the concierge but didn't came here for several minutes, yesterday i tried to call anyone (room service, housekeeping, etc) but didn't came finally at third try we finally able to move, location ate pretty beautiful, it has a mall, apartment and hotel into one place, so that's all i can say, it was great but not too amazing, sorry...

The Grove Suites By Grand Aston
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