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[Name], Penginapan di [City] | Have Halal Will Travel

Wheelchair Accessible Parking

Wheelchair Accessible Entrance

Mecca

Refined rooms & suites overlooking the Kaaba & mosque, plus dining & tunnel access to the holy site.

امارة منطقة مكة المكرمة

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Makkah Clock Royal Tower A Fairmont Hotel

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https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VObVgyYnpzMzhXcmhnRRAB&d=17924085&t=1

places/ChIJTfRykMcawhURvQlLFlmhIII/reviews/ChdDSUhNMG9nS0VObVgyYnpzMzhXcmhnRRAB

I had an excellent housekeeping experience during my stay in Room 2911. The staff was prompt, friendly, and paid close attention to every detail. The room was always cleaned to perfection—fresh linens, spotless bathroom, and everything neatly arranged. It truly made my stay more comfortable and enjoyable. Big thanks to the housekeeping team for their hard work and professionalism. Highly recommended.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTURJcHJ1UGtRRRAB&d=17924085&t=1

places/ChIJTfRykMcawhURvQlLFlmhIII/reviews/ChdDSUhNMG9nS0VJQ0FnTURJcHJ1UGtRRRAB

I recently stayed at the Swiss Hotel Al Maqam and had a truly wonderful experience. The hotel was clean, comfortable, and ideally located for everything I needed. The staff were polite and helpful throughout my stay, making me feel welcome and well taken care of.

A special mention goes to Sazzad, the cleaner responsible for room 3220. He was incredibly professional, friendly, and attentive to detail. My room was always spotless and well-stocked, thanks to his hard work. It’s clear he takes pride in what he does, and it really made a difference in the quality of my stay.

I highly recommend this hotel to anyone visiting the area and hope to return again soon!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VOaXV6dUtuc183OEVREAE&d=17924085&t=1

places/ChIJTfRykMcawhURvQlLFlmhIII/reviews/ChZDSUhNMG9nS0VOaXV6dUtuc183OEVREAE

One of the best hotels in Makkah.
The rooms are very nice. The room service is very polite, efficient, and non-intrusive.
The restaurant is great. Has a great selection of foods during breakfast and dinner.
Our only gripe was the lack of gluten free options, though the variety of selection made it easy to adapt.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VQYjExUENSak9xQWpBRRAB&d=17924085&t=1

places/ChIJTfRykMcawhURvQlLFlmhIII/reviews/ChdDSUhNMG9nS0VQYjExUENSak9xQWpBRRAB

I'm currently staying at this hotel and I must say, the experience has been wonderful so far. One of the standout aspects has been the housekeeping service. My room is always clean, tidy, and well-stocked with everything I need. A big thank you to Mohammad Sazzad, the housekeeper who has been taking care of my room. He is incredibly polite, efficient, and pays great attention to detail. His dedication and friendly attitude have truly made my stay more comfortable and enjoyable. Keep up the great work!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTURvMExpMXFRRRAB&d=17924085&t=1

places/ChIJTfRykMcawhURvQlLFlmhIII/reviews/ChdDSUhNMG9nS0VJQ0FnTURvMExpMXFRRRAB

We stayed at the hotel for 6 nights the hotel is a great location for the Haram including having Kaaba views however there were a few things which can be improved. It is also worth knowing there are 2 lifts required to get to your room but the lifts are frequent but busy at times.
1. Our room had 4 beds was to solved in a day or so however no one came to remove the beds so we were very tight on space this was agreed at check in would be resolved
2. We had to ring housekeeping several times for them to bring towels to our room given room clean was not timely.
3. Even after requesting a room clean with the sign on the door no one would come so I would have to tell the housekeeping team I saw in other rooms to clean mine or call reception to get it cleaned sooner
4. I requested a staff member to send some zamzam to my room to which he agreed and it didn't come which is disappointing
5. The check in and check out process was not efficient as there was only 1 member on the front desk and therefore took a while which isn’t great
6. On check out we called 1 hour before we wanted to leave to ensure someone was there to bring our bags and no one came  and also called again. In the end we had to go downstairs and only then someone came up with me
7. The breakfast process needs to be smoother by opening all 3 areas to make it easier for everyone the queues are very long and a lot of pushing and shoving which could be avoided.
8. The breakfast drinks are very limited and need to speak to the right people to request proper krak tea. The Moroccan supervisor was great I forgot his name and was very helpful to get us karak tea with milk.
9. When the food runs out on the counter it takes a long time for the staff to refill for example I was waiting for 5 mins for bread to be refilled

Swissôtel Al Maqam Makkah
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Swissôtel Al Maqam MakkahUnclaimed