Sofitel Auckland Viaduct Harbour

Unclaimed

Very pleased with our stay at this lovely hotel. Suites 341 and 638 were amazing and very spacious. Breakfast is very delicious and there is a good selection of food on the menu and at the buffet. I would like to thank Mr Lukas Austin from reception for his hospitality and warm welcome to us. Many thanks to Mr Careem from Concierge for his wonderful assistance around the hotel and guidance on tourist attractions places. Many thanks to Ms Cathy from La Maree restaurant for her excellent service looking after our orders at the restaurant. This amazing hotel is highly recommended to your stay whenever you're in Auckland. ⭐ ⭐ ⭐ ⭐ ⭐

Excellent hotel and is definitely a Sofitel experience from the lobby design to the service provided. Rooms are great but the Air con had some issues across all rooms during my stay. Not too much of an issue during the colder months but for a 5 Star hotel, it should be a priority fix to ensure guests are provided with the best room experience. Hotel bar was also nice. The design of the rooms is quite unique as when you open the balcony door, you can see into all other rooms on the opposite side and vice versa. A bit weird but it's not too bad during the daytime. Staff were great and overall a great stay.

I stayed here over a weekend trip from Sydney. I was upgraded which was amazing, but unfortunately the air condition was broken. This seems to be a bit of a repeat issue on the top floor for the hotel. Kept switching to heating which made the room a bit unbearable. The maintenance guy tried fixing it, and instead had to have the outside door open to cool it down. The facilities are decent - sauna and pool, although they are on the smaller side for a Sofitel, it’s one of the few hotels with a functional sauna. Stream room was out of commission. Club M is understated and less spacious than other clubs I’ve been to, but still quite nice. Overall would recommend staying here as the location is incredible - you are right on the water and a walking distance into the city.