Quest Hotel Darmo Surabaya

Unclaimed

It was incredible stay in here. Loved with the room. The room was really neat and clean even though I had trouble with the door while opening at first, but the staffs were really helpful. Also the taste of their food was so good. Thank you! Keep up the good work!

The hotel is nice, clean and value for money. The breakfast was generous. However, the check in and out process could be faster especially for those who are tired and desperate for rest. Although the room is spacious, it isn't soundproof. We could still hear other guests talking and laughing even after midnight.

Food options for conferences are great and varies. Several options for conference room can cater many of your needs. However, rarely any staff are standing by to help any problem occured with their facilities. Although can hold more than 150 people, guests attending the event held there need to reconsider transportation options as there are very limited parking space.

I ordered superior double room, but what I got is joined twin beds, and joined single blankets, without any confirmation. this made my impression not good. overall, they need to do more about the maintenance. for instance, the public facility like at the pool and gym. lot of work needed. the tv channels were very limited. however like others say, the breakfast was excellent. nothing to complain about.