Flora Centre Hotel & Spa

Unclaimed

Unmatched Value My stay at Flora Centre Hotel & Spa was simply fantastic and made my Vietnam trip unforgettable! Service: Outstanding 11/10. The staff was incredibly welcoming and attentive. Cleanliness: Spotless! with a comforting atmosphere. 10/10. Food: Good variety with delightful flavors. Wifi: Excellent connectivity, no issues at all. Location: Ideal for exploring the city and outside Hanoi tour bus checkpoint. I highly recommend it and can’t wait to return!

Location is on a busy street but once inside its not to loud. The rooms were decent and the beds exceptionally comfortable, we had two rooms and both rooms the same, better beds than at home. Only downside was the shower, you had to step up into a bath and the bath was quite high, has a hand rail to aid you so it is do able. The buffet brekfast was fresh and delicious each day, they had different dishes daily so you weren't having the same your whole stay. Overall was a pleasant stay and would recommend.

Hotel: We stayed here a couple of days ago and our expectations were excellent! We came to the hotel earlier than our check in time and they let us rest for a while in their reception area. They allowed us earlier check in at 12noon. The staff were very accommodating, attentive to all our needs, very friendly and speaks good English too, so no problem with communication. We booked a junior suite with balcony thru agoda (which we always do) and didn't have problems unlike other agencies. The room was very spacious even with an extra bed we requested, has a small balcony, a long sofa where you could sleep in too. The beds and pillows were very comfortable and the air conditioning is very cold even though it was very hot outside the hotel. The bathroom has a Bathtub but the downside is the toilet bowl which was very very close to the Bathtub wall which was very uncomfortable to move around and the bidet was hard to use because of it's location and the flush was not that strong that we had to improvise. We didn't let those things bother us since we just managed these bit of problems to enjoy the rest of our stay. Contrary to other reviews, our room was not even outdated, it was clean & spotless. The price of our room was cheap considering it's type and size. Daily breakfast included which was almost the same everyday but still we enjoyed it a lot, especially their coffee. The hotel even arranged our Halong Bay trip and our airport transfer without hassles. Location: The hotel's location was the best! Just a few steps from the hotel, there are a lot of restaurants that we tried and we highly recommend! There's Banh Mi Oi ( the best banh mi for us, another review for that), Cai Mam Bistro, Met Vietnamese resto, Swad kitchen (indian), Sachiko Japanese resto, King Roti etc. It's also a Toy street heaven for kids. It's 1-2 blocks away from the lake, a street away from the night market and many more. What I loved too is the street was wide and not narrow that navigating the road with fast moving motorbikes and cars was not that scary. We'll definitely stay here again if we get another chance to visit Hanoi. P.S. Honest review here, we were not coached by hotel's staff to write them an excellent review, which by the way, they didn't even do and need to do. ?

The location is the best. It is also in the area where the streets are not blocked during the weekends. Hotel staffs are nice and friendly. The experience was worth more than the price we had to pay. It is also near to the lake for a nice walk. There are many tour services and restaurants around as well.

I had a great stay at Flora Center Hotel and Spa in Hanoi! The location is super convenient—just a short walk to Hoan Kiem Lake and right in the Old Quarter, so it was easy to explore the area. They let me check in early and even gave me a free room upgrade, which was such a nice surprise. The staff were all really friendly, helpful, and informative. I also appreciated that they let me leave my luggage while I waited for my bus to Sa Pa. Overall, great service and a smooth experience—highly recommend!