Berjaya Waterfront Hotel

Unclaimed

Excellent Stay at Berjaya Hotel Johor Bahru – Exceptional Service by the Duty Manager Firdaus I had a wonderful experience during my stay at Berjaya Hotel JB. The room was incredibly spacious and luxurious, with a stunning view of the ocean with all the amenities I needed for a relaxing visit. The location was convenient, and the overall atmosphere was warm and welcoming. A special thank you goes to the duty manager, Firdaus , who went above and beyond to ensure our stay was smooth and enjoyable. They were professional, attentive, and quick to address any concerns with genuine care. It’s rare to find such dedicated service, and it truly made a difference. I highly recommend Berjaya Hotel to anyone looking for quality accommodation and outstanding hospitality. I’ll definitely be returning!

I recently stayed at this hotel for a 3-night getaway, and overall, it was a fantastic experience. The property is beautifully maintained and located right by the river, with breathtaking views of the ocean. The lobby is spacious, modern, and welcoming, with attentive front desk staff who made check-in smooth and efficient. The view from the balcony was incredible definitely the highlight. The room was clean and well-furnished, with a comfortable bed, and ample closet space.Housekeeping was consistent and thorough the day. I also appreciated the complimentary mineral water and towels. This resort is ideal for couples or families looking for a mix of relaxation and luxury by the sea. I'd highly recommend it and would definitely return. During my stay at the Berjaya Waterfront, one of the standout aspects was the professionalism and attentiveness of the Operator manager, Mr Daniel. From the moment we checked in, Mr. Daniel made us feel genuinely welcome. He personally ensured our check-in process was seamless, and even followed up with a courtesy call later that evening to make sure everything in our room was up to standard. What impressed me most was his hands-on approach. Throughout our stay, he could often be seen walking the property, greeting guests, and checking in with his team to ensure everything was running smoothly. His leadership clearly reflects in the excellent service and morale of the hotel staff. It’s rare to see a manager so involved and approachable. Mr. Daniel is a true asset to the hotel professional, proactive, and genuinely committed to guest satisfaction. He made a great stay even better

Stayed one night at Berjaya Waterfront Hotel, Johor Bahru, and it was a decent experience for the price. The room matched expectations based on the rate—clean, comfortable bed, and hot water worked fine. The highlight was the *waterfront view overlooking Singapore*, which was quite pleasant. The duty-free shop downstairs offers a moderate selection; it's convenient but not particularly impressive. Parking can be a bit tricky you'll need to drive up to the 6th floor, and the layout is somewhat confuse. Breakfast was okay, with a reasonable variety. Special thanks to *Abu*, who provided friendly and attentive service during the meal. His calm demeanor and constant smile made the dining experience more enjoyable. Overall, if you're looking for a budget-friendly stay with a nice view and decent amenities, this hotel fits the bill. I wouldn't mind staying another night.

Amenities in the room were old, can tell how dated the hotel is, towel had a weird smell. Breakfast options were limited but for the price of the hotel I think it is pretty decent, has a nice view of the sea from both room and breakfast area, hotel has a 90s vibe. Gym facilities were rather new and had all the basic machines and equipment. Not the fanciest hotel but had all the basic amenities needed and worth the price. Staff service was also good