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Wheelchair Accessible Parking

Wheelchair Accessible Entrance

Surabaya

Warmly decorated rooms in an upscale hotel offering a rooftop pool, a chic lounge & a restaurant.

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https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTURvNDYzZ0NnEAE&d=17924085&t=1

places/ChIJnQ-dFpH71y0RiHSqMCqxH5Y/reviews/ChZDSUhNMG9nS0VJQ0FnTURvNDYzZ0NnEAE

Nice place. Comfortable and spacious room. They had forgotten to provide towels. There's a Google nest device instead of a phone which you must use to call the reception. It didn't work sometimes which was disappointing. I had to go down to lobby to request towels as the Google next wouldn't understand my command to call the operator. What's wrong with a phone to make the guest's life easier rather than expecting to be tech savvy. At least provide some guidance tutorial near the device on how to use it. Shower was also acting up. It kept changing the temperature although I didn't move the faucet. Sometimes get really hot and sometimes get really cold while having a bath which is dangerous. Pls fix this

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VQWG4zdWZkOWVtUDFBRRAB&d=17924085&t=1

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The room comes with a balcony and a smoking room, since it is at level 2, there is no nice views. Room is clean. However, the toilet drainage system is not that good, caused flood. And there were no bathmat provided.

The service was great. Staff is friendly.

Location is not quite ideal. Need to take grab to go to malls. But there are marts located maybe within a 5 to 10 minutes walk.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTURRamZIdm9nRRAB&d=17924085&t=1

places/ChIJnQ-dFpH71y0RiHSqMCqxH5Y/reviews/ChdDSUhNMG9nS0VJQ0FnTURRamZIdm9nRRAB

My first time stay here with a bad experience. Location is not the best. Room key cards did not work during check in. Had to change key cards 3 times. Some power sockets in the room did not work. Shower water pressure was inconsistent and water came out either cold at once or extremely hot. There were toilet flies (the insects) in the toilet and on bed. Won't be returning to this hotel.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTURBeG95OXF3RRAB&d=17924085&t=1

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location is somewhere in residential area, far from the city. We booked as a transit hotel. As we stepped in, amazed with the deco. Beautiful set up complete with welcome drink and friendly staffs. Room we booked was small but cozy. Breakfast was good, variety and thumbs up to rhe chef. Price is so affordable??

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURmbi1QdHZnRRAB&d=17924085&t=1

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Staying here for office business, although located in a residential area, the hotel is pleasant, comfortable, clean and well-maintained, with friendly staff, it's just a bit uncomfortable, the AC in the hallway is not turned on even though Surabaya is famous for its hot air, the breakfast menu is quite varied and tastes good, because the location is in a residential area, there are many choices of traditional places to eat such as angkringan and warkop which are pocket-friendly, and close to the mosque which makes it easy to pray.

Aston Inn Jemursari
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Aston Inn JemursariUnclaimed