Aston Batam Hotel & Residences

Unclaimed

I had a wonderful dining experience at this restaurant! The food was absolutely delicious, and the atmosphere was cozy and welcoming. One of the highlights of my visit was the exceptional service provided by a staff member named Jerry from Peppermint. He was incredibly friendly, attentive, and made sure we felt comfortable throughout our meal. It's always great to be served by someone who clearly enjoys what they do. Thank you, Jerry, for making our visit even more enjoyable! I’ll definitely be coming back.

This was our first time travelling to Batam and the amenities and staff made our stay perfect. We opted for a hotel that was close to the city because we wanted to be nearby for shopping. This hotel was right near the malls. The staff was incredibly kind and hospitable, and Reska went above and beyond to take care of us. The rooms were clean and we'll designed. Service was very fast. And it smelled really good everywhere.

I had a wonderful stay here! Sefi was incredibly friendly and welcoming — really made us feel at home. The hotel service was excellent, and the environment is beautiful and relaxing. It’s the perfect place to unwind. The food was also delicious — fresh, well-prepared, and satisfying. Highly recommend this place for anyone looking for a peaceful getaway with great hospitality!

I was thoroughly impressed by the guest relations service at Aston Hotel. From the moment my family and I arrived, the guest relations team made me feel genuinely welcomed and valued. They were attentive, courteous, and went out of their way to ensure our stay was seamless and comfortable. What stood out most was their attention to detail and their proactive approach. Whether it was assisting with reservations, offering thoughtful recommendations, or checking in regularly to ensure everything was to our satisfaction, the team displayed true professionalism and warmth. A special thanks to Marsella and Berry for their exceptional hospitality! They made our experience truly memorable. It’s rare to come across a team that balances efficiency with such a personal touch. Highly recommended for anyone who values top-tier service and genuine care. I’ll definitely come back here next time

**Review of Aston Hotel and Residence Batam** *Stay Period: 28th May – 1st June* I recently stayed at **Aston Hotel and Residence Batam** and had a wonderful experience. The **Deluxe Room** was **spacious, clean, and comfortable**, offering a lovely **city view** and a relaxing **bathtub**—perfect for unwinding after a long day. The **Front Office team** and **Guest Service** were exceptionally **warm and friendly**, making check-in and the entire stay seamless. Special thanks to the **Food & Beverage team**, who were **helpful and attentive**, ensuring a pleasant dining experience. The **breakfast buffet** offered a **great variety of choices**, catering to different tastes with delicious options. Overall, I truly appreciated the **excellent hospitality and warm service** provided during my stay. Highly recommended for travelers visiting Batam! **Rating: ⭐⭐⭐⭐⭐** *Thank you, Aston Hotel & Residence Batam!*