Ascott Singapore Raffles Place

Unclaimed

Fantastic place. Ascott Raffles Place has been my go-to hotel to stay since 2020. This hotel is very close to Raffles Place MRT, so this really allows you to get to your destinations very easily without sweating your ass off under the big humid Singapore weather. The front desk agents are extremely helpful if you need anything. I have been always having very LONG AND EXTENSIVE email exchange with the two front desk managers Fidah and Syafiqah even before I get there every single time I travel to Singapore. The front desk managers Fidah and Syafiqal are extremely helpful and they always listen to my feedback closely and always work with me to make sure I have everything I need to have a great stay with Ascott Raffles Place. My room was also kept extremely clean by the senior housekeeper Alma. Alma was very helpful and friendly throughout and she definitely loves her job. Her biggest strength is that she will do everything within her control to keep the tenants happy. Now, this hotel has been built in 1955 and as far as I can tell, there were very little retrofit done to it. The furniture and other house appliances are extremely aged imo, so because of this I will need to deduct a star from this review. And please, implement the ability to allow us to use mobile keys to get into our rooms (most of the 5 stars hotels these days have features to allow tenants to unlock their rooms using mobile devices). Overall, I would definitely continue to stay in Ascott Raffles Place when I travel to Singapore in the future, and this will definitely be my potential residence to stay if I ever need to stay in Singapore for a long term period.

Customer service is excellent. Staff are very helpful with our needs. We booked our transfers through Ascott Raffles Place from the airport to hotel and hotel to our cruise port. We booked connecting suites and they are large and super clean. Everything we need are all provided. Location is excellent- closed to a lot of restaurants and places to go like Marina Bay Sands which is walking distance. We had complimentary breakfast and the food is excellent. I would highly recommend this hotel to anyone visiting Singapore. I’m happy I booked this hotel and I will book this again if I ever go back to Singapore.

I had a wonderful 4-day stay at Ascott Raffles Singapore. From the moment I arrived, the service was warm, attentive, and professional. The staff went out of their way to ensure everything was seamless and comfortable throughout my stay. The apartment was spacious, well-designed, and thoughtfully equipped with everything I needed — from a fully functional kitchen to a washer-dryer, which made it feel like a home away from home. The bed was incredibly comfortable, and I appreciated the quiet atmosphere, perfect for both relaxation and work. Location-wise, it’s hard to beat. Right in the heart of the city, it was easy to walk to nearby attractions, restaurants, and public transport. Despite being so central, the property still felt peaceful and private. Overall, a fantastic experience — highly recommended for both business and leisure travelers. I’d definitely stay here again.

15mins walking distance to Marina Bay Sands. 15mins walking distance to Maxwell Food Center. 3 mins walking distance to Lau Pa Sat. 7-eleven and MRT just downstairs. Room is much bigger than we expected. Ktchen is fully Gaggenau, I give extra points for that ??