Al Safwah Royale Orchid

Unclaimed

The hotel is located opposite the Haram. So this would make it very close to the Haram. The real 5 stars is for having a Masjid within the Hotel which follows the Haram. Therefore saving alot of time fighting crowds or making your trip more convenient. Our cleaner on the 5th floor Monju Miah was always on hand and very helpful catering our needs around our schedule. There are plenty of lifts to accommodate everyone. The replacement breakfast for iftaar was tremendous. The negatives is that the hotel rooms are quite dated and they gave us a room with what could be best described as a prison view. If the convenience to the Haram wasn't present, this could be a very low star rating. Video attached is the view from the Masjid within Hotel.

Staying at Al Safwa Orchid Hotel was truly an unforgettable experience. If you're visiting Makkah and looking for a hotel that combines comfort, convenience, and outstanding service, look no further. Location: 5/5 You cannot ask for a better location – just 5 minutes and you're inside the Mataf area. The hotel is literally connected to the Haram, allowing you to pray with the congregation and never miss a single prayer. This makes it especially perfect for elderly guests or families with kids. Facilities: 5/5 The hotel includes a 3-floor shopping mall and a diverse food court offering cuisines from around the world at very reasonable prices. Whether you're craving something traditional or international, you’ll find it here. There are also big supermarkets with all the essentials readily available – a huge plus for anyone planning a longer stay. Room Service: 5/5 Room service was excellent – fast, responsive, and always polite. A special mention to Mr. Umer Farooq, who was exceptionally kind and attentive. He consistently made sure our stay was smooth and comfortable, and we truly appreciated his efforts. Reception & Management: 5/5 The reception staff were incredibly welcoming and always happy to help with any request. But what truly made a difference was Mr. Abdullah, the Manager of Al Safwa Orchid. He is not just professional but also deeply kind and respectful. His warm demeanor and genuine concern for guests’ satisfaction make him stand out as a top-tier hotel manager. It’s rare to come across someone who leads with both heart and efficiency – Mr. Abdullah is the reason why many guests return again and again.

Stayed here August 2024 and it was a good experience. We didn't have any issues during check-in and the concierge was very helpful with their advice. Our room felt slightly smaller than anticipated, but there was still enough room for all our suitcases to be laid out and space to pray and walk etc. The bathroom was slightly outdated but nothing like the other hotel in the same building. The location is excellent and only a short walk away from Masjid Al Haram. The building has plenty of shopping outlets as well as a food court so we did not need to eat breakfast at this hotel. The experience overall was great and we would definitely come back to stay here again.