上海新天地朗廷酒店

Unclaimed

The Langham was a perfect stay for my elderly parents. Nothing but great things to say about the spacious rooms, location and super helpful staff. The highlight of the stay was the staff member named Ivan Lin. He was incredibly helpful to my parents and went above and beyond in answering all of their questions and helping them with directions and other travelling tips! We will definitely be staying there again in future.

One of the best hotels I stayed in Shanghai! Loved the staff! Loved the amenities! Loved the room! Loved the location! It’s nearby all the main shopping malls! You will never get bored! Staff were courteous! I asked them for help for most of the places to recommend.

My recent stay at The Langham, Shanghai, was fantastic! The staff truly made the difference; every single person was warm, polite, and eager to assist. Chuck, who handled our check-in, quickly secured two excellent rooms for my parents and me on the same floor, both with fantastic views of Xintiandi. On a rainy checkout day, Andy was incredibly kind and skillfully guided my Didi driver to the driveway, saving me from getting wet. Despite being mute, his helpfulness shone through. The hotel's location is superb, offering easy access to numerous shops and a nearby subway station. I also thoroughly enjoyed the Chuan Spa, visiting it twice during my trip to Shanghai. However, the lobby felt a bit busy, with a significant amount of space dedicated to the bar and restaurant. While the breakfast offered a wide array of options, the taste was merely okay (though hotel breakfasts rarely impress me). Upon entering my room, I noticed an unpleasant odor, but the staff promptly sent an air purifier and sprayed room scent after I reported it.

warm welcome, i can tell the welcome fruits are from the buffet, but still appreciate that great in room dining service pool in basement floor, but well maintained, daily water quality test results displayed limited in hotel resaurant options, 2~3