Crown Sydney

Unclaimed

We stayed for three nights in an Opera room (one king room and one double queen beds). The rooms were awesome and luxurious with an amazing view of the bridge and opera house. Beds were comfortable and the rooms had all the modern facilities you could ask for, even a very smart toilet. Breakfast was a smorgasbord of western and Asian foods, all freshly made and delicious. Understandably there were some busy periods at breakfast, but there wasn’t a long wait time. Staff were super helpful and cleared your plates quickly. I don’t know why there are negative reviews about the staff or waiting in line for breakfast or the amount of tea/coffee. There was every type of food on offer and all of the best quality. Even free newspapers! Room service also had an extensive selection and was excellent in taste and presentation. The pool and spa although not large in size had a fantastic view and a lifeguard on duty. There were a few glitches with our room keys but the reception staff were all willing to assist with a smile. Check-in and checkout was busy but that’s to be expected at any hotel. There were many lovely restaurants along the water and all within walking distance. The ferries were a few minutes away so it was easy to hop on one to get to various spots of interest. Highly recommend Crown if you’re looking to be spoilt.

We stayed at the Crown for 1 night fir my husbands birthday. The room was so pretty and comfortable. The view was gorgeous. The bathroom had great amenities including a large bathtub and a heated toilet. The room was so clean. The bed was very comfortable I slept without waking up. The technology was top notch and I was very warm. The breakfast in the epicurean had a great selection and the pool was very pretty. The staff were super friendly and checking in and out was a breeze. Well worth the expensive money.

Nice place. But bit of a disappointment when I entered expecting the same as Melbourne ?. It's a completely different offering. Not much to do and walk unless you want to get to the gaming floor or dine at one of the high end restaurants. It was not so busy when I went on a Monday evening to have a look. Very well maintained, beautiful property as Crown is always. Staff is very helpful and accommodating. So if you are planning to go there, pls make sure you have a reservation at one of the restaurants or plan for gaming. Kids are not allowed in bars and gaming floors as always. Could find high end retail outlets here. Expensive as expected. I wished it was not more lively, but understand the place is for high end gaming. Never stayed in a room or dined so can't comment I'm sure they are good as always. Enjoy.

Absolutely outstanding customer service! From the moment I arrived, I was greeted by Gianluca, whose warm welcome, lovely energy, and beautiful smile instantly made me feel at home. It’s rare to encounter such genuine hospitality right off the bat. Gloria brought a whole new level of charm to the experience—her wit and effortless charisma were matched only by her professionalism. She delivered exceptional service that you simply don’t come across these days—graceful, attentive, and with a personal touch that made all the difference. And then there was Veronica, whose attentiveness was nothing short of remarkable. She had an incredible ability to anticipate my needs before I even voiced them. Her intuitive service and quiet confidence made me feel completely looked after, without ever having to ask. This team is the definition of first-class service. Every interaction felt personal, thoughtful, and seamless. I genuinely can’t wait to return. Food was beyond what we were expecting, fantastic experience!