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E!Hub@Downtown East 1 Pasir Ris Cl, #04-102, (S) 519599
I want to commend the amazing staff at the Downtown East branch. Even though they are often understaffed, they are always kind, patient, and professional. They have never been rude to me, and they never doubt me when I report an issue, like when coins do not dispense. If there is any delay in assistance, they always apologise sincerely. In particular, I want to highlight the cashier lady with spectacles who has been so kind to me since I started visiting about two months ago to destress from work. She patiently taught me how the membership system works and explained how the coin dispensing works. There is also a very tall male staff member with spectacles who is extremely hardworking — he constantly goes the extra mile without being asked. It’s clear that the staff here work very hard, probably under tough conditions with long hours and modest pay. I hope the management recognises and appreciates their dedication. Because of these wonderful staff members, I will continue to support this outlet. Thank you for making each visit such a positive experience!









