The Westin Mumbai Powai Lake

Unclaimed

As a frequent guest at Marriott, I often compare the quality of service at various locations I visit. My experiences across several Marriott properties have ranged from satisfactory to very good. However, this stay ( my first)at the Westin truly exceeded my expectations. The amenities were excellent, and the staff were polite, accommodating, and genuinely eager to assist. Additionally, I must highlight that they have one of the finest lounges among all the Marriotts I have visited thus far. The outstanding team members, including Simi and Rin, among others, made me feel truly welcome.The only problem I faced was getting Uber to pickup calls from this location.

The hotel is everything that you can expect from a 5 star. Great service and nice large rooms. It is sad to see the dispensers at this price point on the showers. The location is such that you need a taxi to go anywhere from here. The lake view is not amazing, just good enough. Gym and other facilities are good.

I recently stayed at this wonderful hotel with my family, and it was truly a delightful experience. The staff was lovely -always warm, welcoming, and attentive to our needs. Their hospitality made us feel right at home. The food was excellent, with a great variety of dishes that catered to different tastes. Every meal was delicious, and the dining experience added to the overall enjoyment of our stay. One of the highlights was the amazing location the hotel is close to the lake, offering beautiful views and a peaceful atmosphere. Whether it was a morning walk or an evening stroll, the scenic surroundings made our stay even more special. Overall, it was a very good stay with family. The hotel ensured all the comforts we needed, making our trip relaxing and enjoyable. I would highly recommend this place to anyone looking for a comfortable and pleasant getaway!

We had a wonderful stay! The ambience was amazing, and we received a warm and friendly welcome upon arrival. The breakfast spread was absolutely mind-blowing, with an impressive variety of dishes to choose from. To top it all off, we were pleasantly surprised with a complimentary room upgrade and a late checkout—special thanks to Prachi Rane for making it extra special! As we were celebrating a special occasion, the team went above and beyond by decorating our room with balloons and treating us to a delicious cake. Every evening, they also sent us sweets and a fresh fruit platter, which was such a thoughtful gesture. The property is exceptionally well-maintained, with spacious rooms, a beautifully kept swimming pool, and a well-equipped gym. Overall, the hospitality was outstanding. Truly a memorable experience—we can't wait to return!

rooms hospitality great, but food is below average - pasta for lunch had to be returned twice. Breakfast spread was good but taste very very average, not one thing we would pick and want to eat again from the spread. Moreover we had to change our table twice during breakfast which messed up all live orders as well. Hospitality of the team is good though! Can’t complaint about that.