The Langham, Hong Kong

Unclaimed

Loved this hotel, staff and service. Our rooms were well serviced everyday and all requests were promptly dealt with. We upgraded to the Club and though expensive, some of the inclusions were worth it. The breakfast offerings were better at the normal buffet.. so we mostly ate at the buffet instead the club. The afternoon tea is lovely but often we were out and about so missed it. The evening drinks and nibbles were the highlight for us, after which we would venture out for dinner etc. We also got to meet other members and enjoyed the chats. However there is little ambiance, Elevator music, with no option or variations on all of the nights .. so def needs to improve this. The bar downstairs as well has little atmosphere when there is no live music. We didn’t use the ironing service nor were offered a newspaper as advised. Maybe the hotel would cut the Brekky and instead offer something else like an airport transfer instead?

The Langham is my go-to hotel in Hong Kong! I visit HK frequently and being a regular at the Langham is always a delight. I would like to commend Jonathan, Melissa, Helen, Nicole, Amy, Fharley, the rest of the Langham Club at the 11th floor, the impeccable staff on the ground floor, and most especially the doormen all for being very accommodating. Ever since I started staying in the Langham 2 years ago, the service has been consistent, exemplary, and very professional. I would always recommend this hotel even based on the staff alone. Keep it up!

The rooms have good windows that blocked the noise from outside. The people are very nice and I like their pink pens. Easy to hail a taxi from the concierge. Easy Uber drop off. I wish you could use the room credits for the Moleskine store. The room chairs are a little outdated. Mine was broken. I wasn’t a fan of the fragrances from the Diptyque products. I do appreciate the fresh grapes, they were quite good.