Regal Airport Hotel Hong Kong

Unclaimed

I was stranded in the airport for a night back in February and the airline gave me a voucher for this hotel to spend the night. I really liked the convenience of this hotel being just five minutes walk from the airport and accessing directly to a very bright and clean reception area, which gives good vibes from the second you enter. The excellent staff made it all very easy and quick, and the room was very fresh and spotless. The hotel itself is in a very quiet area, ensuring a good night rest. I strongly recommend this hotel for its staff, their excellent service, and its very convenient location.

The hotel is within walking distance of the arrivals gate at Hong Kong Airport. Their staff were very helpful and allow us to have an early check-in to connect with our return flight back home to Australia. Great hotel great location and Vanessa and Chrystina were very helpful with all of our accommodation needs. highly recommended for Australian travellers and anyone with a short stopover at Hong Kong Airport very convenient and good price.

Had a really great stay at Regal Airport Hotel Hong Kong! Super convenient location right by the airport, and the room was comfy and clean. Big shoutout to Anson from the team — so friendly and helpful throughout my stay. Really made me feel welcome and well looked after. Thanks for the awesome service, Anson! Would definitely stay here again.

We booked here for a long layover in Hong Kong where we didn't have enough time to go into the city, but still wanted a place to rest for half a day. It was very easy to go through immigration/security on the way out of the terminal and back in. It was also easy to walk over to the hotel and check in. After a few hours of sleep, we went to the breakfast buffet (lots of options), the gym (which was huge!) and the pool/sauna (indoor and outdoor pools). We were feeling very refreshed by the time of our next flight!

It is with great pleasure that I write to commend the outstanding service provided by your Bell Service team, specifically by Mr. Kent and Mr. King. Their professionalism and attentiveness during my recent stay were truly remarkable. From the moment of my arrival, their efficiency in handling my luggage was seamless. They demonstrated a genuine warmth and a keen attention to detail, ensuring that every item was cared for with the utmost respect. Their service was not only prompt but also delivered with a courteous and friendly demeanor that immediately made me feel welcomed and valued as a guest. Such a positive first impression is invaluable and sets a superb tone for the entire visit. This level of personalized and dedicated service is a clear reflection of excellent training and a genuine passion for hospitality. It is a significant factor that distinguishes your hotel and strongly encourages loyalty. Please extend my sincerest thanks to both gentlemen. I look forward to returning on my next visit and would not hesitate to recommend your establishment to colleagues and friends, largely due to the standard of service exemplified by your bell staff.