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Mecca

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Makkah Clock Royal Tower A Fairmont Hotel

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https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTUNZbkt5Z2VnEAE&d=17924085&t=1

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Our stay at this hotel was far from satisfactory. Despite raising concerns multiple times, the staff showed little to no empathy or genuine interest in resolving our issues. We were repeatedly assured that things would be resolved, but those promises were never followed through. It felt as though guest satisfaction was not a priority at all. I would not recommend this hotel to anyone looking for a welcoming and reliable stay.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTUNZeU9tN0FREAE&d=17924085&t=1

places/ChIJF4qB7UwbwhURLIFJOKeOu6s/reviews/ChZDSUhNMG9nS0VJQ0FnTUNZeU9tN0FREAE

Alhamdulillah! Such a wonderful stay at Raffles Makkah Palace truly felt like a home away from home. The service was top-notch, with luxurious comfort and genuine hospitality throughout our stay.✨

Special appreciation to Bapak Santoso, Dikri, and Desta thank you so much for your kindness and extra care, especially as fellow Indonesians.
You made us feel truly seen and cared for❤️. Terima kasih banyak! Semoga kita dipertemukan lagi aamiin!

Big thanks to Amsyik, Jahid, Ayub, and all of the amazing staff for the warm welcome and impeccable service. You made our time in Makkah even more special!

https://www.google.com/local/review/rap/report?postId=Ci9DQUlRQUNvZENodHljRjlvT2xaaGNGZEdWVWxKYldVd1ZrNWpTVTFLTkZjNVdWRRAB&d=17924085&t=1

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‏I had a wonderful two-night stay at Raffles. The service was exceptional, and the atmosphere was truly luxurious. One of the highlights was dining at Al Qasr restaurant — an amazing experience with a wide variety of international dishes, especially the breakfast, which was absolutely outstanding. Highly recommended!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTURvMTlQai1nRRAB&d=17924085&t=1

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I have stayed at Raffles Makkah on six occasions and have always appreciated the exceptional service provided by the general staff. However, I have consistently observed that management appears to give preferential treatment to certain guests, while others are made to feel less significant. This disparity in guest experience is unfortunate, especially at a property of this caliber. While I continued to return out of appreciation for the frontline staff, I have now decided to explore other luxury hotel options in the beautiful city of Makkah—ones where all guests are treated with equal respect and hospitality. I hope management takes this feedback constructively and works towards offering a more inclusive and consistent level of service to all guests.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTURvbHNhSUlREAE&d=17924085&t=1

places/ChIJF4qB7UwbwhURLIFJOKeOu6s/reviews/ChZDSUhNMG9nS0VJQ0FnTURvbHNhSUlREAE

My stay at the Raffles Makkah was truly tremendous! Simply the best hotel out there! The hotel's luxurious amenities and impeccable haram view from our presidential suite was unreal and breathtaking! I particularly enjoyed the lavish breakfast spread at the hotel, where the manager Ayub, was exceptionally attentive and helpful ! Even Asif , Kowser and Mohammad were also very attentive and helpful! His warm demeanor and genuine desire to ensure guest satisfaction were truly commendable.I highly recommend !!

Raffles Makkah Palace
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