Intercontinental Melbourne, An Ihg Hotel

Unclaimed

The hotel is so rich in history and elegance. First of all, the Rialto and Winfield buildings are just beautiful. They were built from 1888 to 1891 and the Rialto is saved in whole. Being able to literally stay in it is my pleasure. Secondly, the hotel is relatively modern and the room is clean and well maintained. Although it was reimbursed around 2007, it is still not that dated. The aroma in the lobby and the room is enjoyable. Thirdly, the suite itself is spacious and luxurious as we stayed in one of the signature suites. It has views of Collins Street. With the double glass windows, you won’t be disturbed by the traffic. But maybe because it’s a listed building, we cannot open the window. But the air conditioning is working really well. Fourthly, the bathroom is wonderful. It’s so spacious with capacity for around 4 people using it in the same time I think. The jet bath and shower systems are fabulous. Coming with bath salt and Byredo amenities, you can definitely enjoy your stay here. Meanwhile, it’s notable that the ambassador and IHG one rewards are well recognized here. The service I got including upgrading is so exceptional and I sincerely appreciate it. And staff are highly professional and responsive. They know how to take care of their residents in need. And staff and chef at the Club are professional and very helpful as well (Pancake there is recommended). Last but not least, the breakfast at Alluvial restaurant is good with plenty of choices. The chef at egg station is highly skilled. As a hotel enthusiast, I highly recommend this hotel especially if you’re a fan of historic buildings.

I want to say that my experience at the intercontinental Hotel Melbourne is very excellent service. Even though I’m not a hotel guest, but my friend really need to use the bathroom but cannot find any public bathroom. The front office gentleman on duty and the duty manager are very welcoming. He said yes to me with a beautiful smile and assist him to the bathroom , without any judgment. Very good on the intercontinental, Melbourne teams and excellent customer service. Definitely one day I will stay at urs beautiful hotels again. And lastly, the hotel is very luxury with the beautiful sense everywhere. Love it.