Name: Citizen Hotel
Address: 960, Juhu Tara Rd, Beach, Juhu, Mumbai, Maharashtra 400049, India, Mumbai, India
Telephone: +91 22 6693 2525

Stay at [Name], a muslim-friendly hotel in [City]. Book your stay now.

[Name], Hotels to Stay in [City] | Have Halal Will Travel

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A great place to stay for the price. Excellent location right on Juhu Beach, with a lovely bar/restaurant (Sea Side Patio) that overlooks the beach, perfect spot for drinks and food, and sunset. The staff is extremely helpful and the service is excellent. Rooms are clean and comfortable. Room service is great!

If you want to have a great time in Juhu, look no further than Citizen Hotel!

Citizen Hotel

Wheelchair Accessible Parking

Wheelchair Accessible Entrance

Mumbai

Unassuming property offering an outdoor pool, a bar/restaurant & direct beach access.

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I recently stayed at Citizen Hotel in Mumbai and had a mixed experience.

I want to sincerely commend the junior trainee staff at the hotel. From housekeeping to room service and especially the restaurant staff, every member of the junior team went above and beyond to ensure a pleasant stay. They were courteous, attentive, and genuinely eager to help—qualities that truly stood out and helped restore some faith in the overall hospitality of the establishment.

While the front desk experience left much to be desired, the efforts of the junior staff made a meaningful difference. Management should take note: training and accountability at the reception level is urgently needed, but the junior team is doing an exceptional job and deserves recognition.

During the checkout process I was extremely disappointed by the behaviour of the receptionist (who wears a saree looks like she is over 40s ) when I requested for some cash change to tip the concierge. The attitude was dismissive and unwelcoming, and I felt more like an inconvenience than a guest. This kind of impression can really set the tone, and in this case, ended things off on a sour note.

Would I stay again? Possibly—if improvements are made at the front desk. But I certainly appreciate the hard work and kindness shown by the rest of the staff.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VOUzNrWjJ3dUpmNkhREAE&d=17924085&t=1

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I recently visited and stayed here for 2days.
Only expect the location, junior service persons and restaurant stuffs nothing is satisfactory as per the cost.

Room: extremely small and suffocating and having no noise cancellation system

Management: worst management stuffs and receptionists.
Every senior management stuff was so rude and manner less as if we are staying here for free.

I had one of the worst and embarrassing moment… i was standing close to my partner and we had our own group of friends, we were eating and drinking then the manager of the restaurant came and asked to sit properly like I cant stand close to my partners chaire and i have to sit on my own chair.
Its a beach side location, everyone was there in vacation and mostly with there partners and everything was so normal then we didn’t find any logic on his comment, and it was like being a old age person he was having the issue.
This kind old aged stuffs should never keep in this kind of location or hotels.

We ordered 2 water bottle and they charged us 140rs almost for one 20rs bottle.

Wifi was useless.

AC wasn’t working properly.

And again this is the 1st time we have experienced such pathetic management stuff in such big and expensive hotel.

Will recommend others to get other beach side hotels rather than this and we will at least never stay in this hotel again.

https://www.google.com/local/review/rap/report?postId=Ci9DQUlRQUNvZENodHljRjlvT21WSFFWRm1OVTkxUTFsR1VEaHhXamxhTkRObVgyYxAB&d=17924085&t=1

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I’m completely disappointed with my stay at this hotel. The reception staff—especially the female staff—were extremely rude and unprofessional. It was clear they lacked proper training in customer service. The rooms are unbelievably small, more like matchboxes, and definitely not worth the high price they charge. The Wi-Fi barely works, and on top of everything, they add taxes to almost every service. Apart from the convenient location, there is nothing else to appreciate about this place. I would not recommend staying here.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTUNvdnFpU1BnEAE&d=17924085&t=1

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The only good thing about this hotel is it's location. Rooms are very average and small in size. Cleanliness is also average. The spread jn breakfast buffet was below average..... very few dishes and taste left a lot to be desired. Few dishes that I ordered for dinner were decent. The thing that really put me off was the staff behaviour in the restaurant......they were rude to the extent of telling guests to read the menu properly and deciding before ordering drinks..... never heard of such a comment by a waiter in the hospitality industry.

Citizen Hotel
Unclaimed

About

Opening Hours

Price Range

Accessibility

Location and contact

Address

In the area

Rooms

Muslim Friendly Dining

Events & Weddings

Prayer Facilities

Reviews

5.0

Great

Jaspal Singh S

Nearby Listings

Chinese Food Adda

Roast House Mumbai

Rhythm Art Gallery

The Food Devotee (Vegan & Gluten Free Workshops)

Veganation

Great Indian Peninsula Foods

House Of Prayer

Chacha Kaka'S Kitchen

Masjid-E-Madrasa Jame Hidayat

Gulshan Masjid

As featured in HHWT articles

Citizen HotelUnclaimed

About

Opening Hours

Price Range

Accessibility

Location and contact

Address

In the area

Rooms

Muslim Friendly Dining

Events & Weddings

Prayer Facilities

Reviews

5.0

Great

Jaspal Singh S

Nearby Listings

Chinese Food Adda

Roast House Mumbai

Rhythm Art Gallery

The Food Devotee (Vegan & Gluten Free Workshops)

Veganation

Great Indian Peninsula Foods

House Of Prayer

Chacha Kaka'S Kitchen

Masjid-E-Madrasa Jame Hidayat

Gulshan Masjid

As featured in HHWT articles

Citizen Hotel
Unclaimed