Batiqa Hotel Darmo - Surabaya

Unclaimed

New building, very attentive staff from the reception, the cleaning crew, to the security team. Room is spotless, bed is big and comfy, aircon worked very well. The only downside might be the water that was a bit clogged in the bathroom.

BATIQA Hotel Darmo Surabaya is renowned for its exceptional service and welcoming atmosphere. Guests frequently commend the staff’s friendliness and efficiency, particularly highlighting team members like Ms. Ardhea at the reception. Her prompt assistance during check-in and check out ensures a smooth and hassle-free experience for travelers.  The hotel offers a range of amenities designed to enhance guest comfort, including a rooftop restaurant with panoramic city views, a fitness center, and a full-service spa offering massage treatments.   The rooms are noted for their cleanliness and comfort, providing a restful environment for both business and leisure travelers. Located strategically in the heart of Surabaya, BATIQA Hotel Darmo provides easy access to various city attractions and dining options. The combination of its prime location, excellent facilities, and outstanding service from staff members like Ms. Ardhea makes it a preferred choice for visitors seeking a memorable stay in Surabaya.

Small hotel, cozy room just enough for a business trip. They signed me up to their membership without consent upon check in. Breakfast was meh, nobody standby at the egg station. Salad bar was empty and no one to ask to refill.

the hotel has well structured safety and hygiene protocols, for example contactless check in, this enhance guest safety