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10 Things You Should Know Before Buying The AirAsia Unlimited Pass

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Cheng Sim  •  Jun 11, 2020

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[Updated 15 June 2020] As Malaysians are preparing themselves for domestic travel again, there's no better time to explore the wonders of Malaysia than now as we do our part to help the tourism industry. If you're planning to travel around Malaysia, the AirAsia Unlimited Pass Cuti-Cuti Malaysia might be the flight pass for you. For RM399 nett, you can fly as many times as you want in Malaysia (until 31 March 2021), and that sounds like a great deal! However, before you purchase this pass for your future travels, here are some things you need to know about the AirAsia Unlimited Pass Cuti-Cuti Malaysia first.
What is AirAsia Unlimited Pass Cuti-Cuti Malaysia?
Credit: AirAsia on Facebook
  • It's an unlimited flight pass that lets you fly as many times as you want in Malaysia for RM399 nett
  • It covers 16 destinations in Malaysia: Alor Setar, Langkawi, Penang, Ipoh, Johor Bahru, Kuala Lumpur, Kota Bharu, Kuala Terengganu, Kuching, Miri, Bintulu, Sibu, Kota Kinabalu, Sandakan, Tawau and Labuan
  • Sale period: 11 June 2020 - 15 June 2020
  • Travel period: 25 June 2020 - 31 March 2021 (subject to availability)
  • How to purchase: Visit their official website or buy through AirAsia's mobile app (find it under Deals tab)
 1. You have 5 days to purchase the pass 
Initially, the AirAsia Unlimited Pass Cuti-Cuti Malaysia was available for purchase from 11 June 2020 to 13 June 2020. Due to overwhelming response, the sale period for the pass has been extended to 15 June 2020. That's five days to decide whether to purchase this pass, but you can redeem unlimited flights in Malaysia until 31 March 2021.
2. Available for AirAsia BIG members based in Malaysia only
AirAsia Unlimited Pass Cuti-Cuti Malaysia is only open to all AirAsia BIG members that are based in Malaysia. The main goal of this pass is to boost domestic travel in Malaysia following the Recovery Movement Control Order (RMCO) announcement made by Prime Minister Muhyiddin Yassin in early June. To register as AirAsia BIG member, click here.
3. Available for specific flight routes in Malaysia
While the flight redemption covers 16 cities in Malaysia, you can only redeem flights from Kuala Lumpur, Penang, Johor Bahru, Kota Kinabalu and Kuching to the listed cities. Furthermore, the pass only allows redemption for direct flights without any connecting flights (fly-thru) with AirAsia's AK carrier code.
4. Flight redemptions are limited and may not be available for all flights
Purchasing the AirAsia Unlimited Cuti-Cuti Malaysia does not guarantee available seats on all flights. Flight redemption is limited and subjected to seat availability, especially during the weekends, public holidays and school holidays where the flight demands are high. However, this can benefit pass holders with flexible travel plans and who are able to travel during off-peak periods. 
5. Flight bookings must be made at least 14 days before departure
Pass holders are only allowed to book their flights at least 14 days before the departure date, which is ideal for last-minute or business travellers. If you prefer to book your flights months in advance, this might not be the pass for you.
6. You can only use it to book flights for yourself
Since the pass is registered to your personal AirAsia BIG member account, you cannot transfer this pass to your family members, relatives or friends. If caught, AirAsia has the right to forfeit your pass.
7. You can redeem flights with zero base fare, but the service charges are on you
When you book your flight using the AirAsia Unlimited Pass, you can only redeem flights with zero base fare. Flights with '100% OFF' will be visible to pass holders and you only need to pay the following fees.
  • Passenger service charge (RM11)
  • Regulatory service charge (RM1)
  • Service tax
 We did a quick search on AirAsia's website to find out the average taxes and fees for a few domestic flights in Malaysia. Do note that this search was made without using the AirAsia Unlimited Pass Cuti-Cuti Malaysia for travel dates in September 2020. The taxes and fees may also vary according to the destination.
  • Johor Bahru to Langkawi: RM19.19 (including RM7.19 service tax)
  • Kuala Lumpur to Penang: RM19.76 (including RM7.76 service tax)
  • Kota Kinabalu to Kuala Lumpur: RM31.08 (including RM19.08 service tax)
8. You cannot reschedule or request a refund once your flight has been successfully booked
Once the flight has been successfully booked and redeemed using the AirAsia Unlimited Pass, you're not allowed to reschedule your flight dates or request for a refund if you have a change of plans. AirAsia will also forfeit your pass after three consecutive no-shows for your confirmed flights.
9. You cannot book multiple flights on the same day
Ideal for same-day travel, you can only book two flights if you're planning to travel on the same day. With the pass, you're not allowed to exceed the flight limit and make multiple bookings from the same destination of departure.
10. Stay informed about AirAsia's new way to fly
 When travelling during the pandemic, AirAsia has implemented new measures to keep their passengers safe and avoid the spread of COVID-19. Here are some hygiene measures to take note of your future AirAsia flights. 
  • Wear a face mask at all times
  • Sanitise your hands frequently
  • Maintain social distancing at the airport and during your flight
  • Use contactless check-in methods, which you can do via their website or app
  • Arrive 3 hours before your flight
  • Remember to pre-book your meals online
The AirAsia Unlimited Pass Cuti-Cuti Malaysia may not be for everyone, especially for travellers without a flexible travel plan or someone who prefers to plan their trips in advance. But if you find thrill in a spontaneous getaway, this pass might be perfect for you! While we're at it, there are many other ways to inspire your future trips in Malaysia. We hope these travel guides will help you get there!